Sr Program Manager, Volume Planning

Are you excited to drive high-visibility, strategic logistics and technology solutions? MX Supply Chain is looking for a Sr Program Manager, short term planner who continuously engages across business, technical and operational teams to deliver bigger smiles for our customers.

At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers. Amazon has great opportunities to pursue a career as a leader in Operations Planning & Management. We know that learning through experience is what transforms talented people into great leaders. Our roles are designed to accelerate the growth of leaders through challenging field experiences that stretch individual capability. Our Operations environment presents the candidates with great challenges in dealing with front line management, and driving scalable and continuous improvements across our Fulfillment Centers, Supply Chain & Transportation execution teams.

As a Sr Program Manager, you will be the subject matter expert in gathering and forecasting demand from customers, running transportation capacity analysis, running simulation and scenarios for leadership, and synchronizing our supply and demand over the 13 week to 52 week horizon in order to meet our customer's needs.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Key job responsibilities
- Manage the short and medium term forecast, capacity and peak planning for the Amazon MX network
- Work in partnership with operations team to set optimal IB inventory plans, targets and choices to meet on-time delivery goals
- Define a near term vision and plan to deliver it driving continuous delivery customer experience improvement by collaborating with stakeholders on design of new solutions that enhance business performance and achieve established quality and efficiency goals
- Inspect demand forecasts, capacity plans critically and challenge assumptions from business teams
- Provide high quality inputs and garner alignment with finance and leadership teams using a combination of in-person meetings, well written data backed documents, detailed business models or presentations
- Identify and evaluate potential risks/obstacles within both internal and external business environment with minimal direction

A day in the life
You attend daily business reviews and understand whats happening to key network metrics. You spend time with strategy & ops teams to find ways to meet customer expectations. You write quality documents that seek to plan, inform & align internal stakeholders. You challenge the status quo and drive data based decision making within your team. Additionally, you are always ready to jump in and take charge when problems and challenges emerge.

- Bachelor's degree
- 6+ years of owning program strategy, end to end delivery, and communicating results to senior leadership experience
- Speak, write, and read fluently in English, and have the ability to take direction in English
- Experience in supply chain such as contracting, demand management and/or planning and procurement, and supply chain operations
- Experience using data analysis, reporting, and forecasting to guide business decisions and solve problems
- Experience that includes strong analytical skills, attention to detail, and effective communication abilities
- Experience developing experimental and analytic plans for data modeling processes, use of strong baselines, ability to accurately determine cause and effect relations.

- - MBA/ Masters degree

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

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