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Loss Mitigation Recovery Specialist

hace 2 semanas

Desde casa, México PROVE Partners A tiempo completo

Salary Range: $1,500 – $2,000 USD per month, depending on experience.

About Us:

· PROVE Partners, LLC, founded in 2003 and based in Las Vegas Nevada and Denver, Colorado, is a patient-centric complex claims administration and healthcare finance company that provides innovative services and financial products to injury victims, medical providers and law firms in the United States.

· PROVE is primarily engaged in a fast-growing form of specialty reimbursement commonly referred to as medical lien funding that enables victims of third-party liability accidents (e.g., motor vehicle collisions) to access healthcare in their greatest time of need.

· PROVE is more than a medical lien funder—we offer patients a full-suite of financial products including co-pay and deductible finance and pre-settlement loans, providers with comprehensive revenue cycle solutions including outsourced complex claims administration, and attorneys with patient concierge services and technology solutions to manage caseloads, reduce overhead and most importantly, maximize the outcome for their clients.

· PROVE maintains a fortressed balance sheet, supported by a group of institutional capital partners that manage more than $16 billion in assets under management.

· PROVE is backed by C9 Partners, LLC, a Los Angeles-based private equity firm focused on making investments in US-based businesses at intersection of financial services, specialty finance, and healthcare services.

Mission:

· We help injury victims at their greatest time of need.

Core Values:

· PROVE Partners wants to make an IMPACT on the lives of the patients we help, the clients we work with, and the team we treasure.

I = Innovate Daily

M = More…with Less

P = Pursue Growth and Learning

A = Accountability

C = Communication

T = Teamwork

Position Summary

The Loss Mitigation Paralegal plays a critical role in PROVE's Servicing Department by investigating high-risk cases and safeguarding PROVE's lien and recovery rights. This role focuses on two core areas: (1) identifying and resolving No Longer Represented (NLR) cases, and (2) recovering misdirected settlement funds (Third-Party Payments or 3PP). The ideal candidate brings strong communication skills, legal acumen, and persistent follow-through to ensure repayment pathways remain intact and PROVE's financial interests are protected.

Core Responsibilities

1. No Longer Represented (NLR) Case Investigation

Manage all aspects of NLR case reviews, including confirming representation status with former law firms, engaging directly with plaintiffs to determine whether new counsel will be retained, and gathering updated case details, insurance information, and contact data. Ensure PROVE's lien position is preserved and determine whether the case can continue through counsel or requires direct repayment planning.

2. Plaintiff & Law Firm Outreach

Serve as the primary point of contact for attorneys, paralegals, and plaintiffs during the loss-mitigation process. Maintain a consistent communication cadence to obtain missing information, clarify representation gaps, discuss repayment responsibilities, and move cases toward resolution with professionalism and empathy.

3. Third-Party Payment (3PP) Recovery

Investigate and resolve scenarios where settlement funds were improperly issued to plaintiffs, providers, or other third parties. Verify payment details, secure proof of payment, request reissued checks, coordinate refunds or netting arrangements, and pursue recovery until the matter is fully resolved.

4. Case Documentation & Risk Management

Record all findings, communications, and actions in PROVE's case management system with precision. Identify early signs of legal or financial risk, ensure all lien protections remain intact, and escalate cases to management or General Counsel when appropriate.

5. Collaboration & Escalation Support

Work closely with Resolution Managers, leadership, and General Counsel on escalations, repayment plan approvals, demand letters, and complex case resolutions. Provide clear summaries and support materials to enable fast and informed decision-making.

Required Qualifications

  • Bachelor's degree required; law degree or legal training strongly preferred.
  • 2–5+ years of experience in personal injury, insurance claims, collections litigation support, medical lien servicing, or related legal work.
  • Excellent spoken and written English (C1/C2 level).
  • Comfort with high-volume outreach and managing sensitive plaintiff communications.
  • Strong investigative skills and attention to detail.
  • Ability to manage deadlines and prioritize effectively.
  • Professional, clear, and empathetic communication style.
  • Ability to work within the assigned territory's business hours, spanning from U.S. Pacific Time to U.S. Eastern Time.

Preferred Experience

  • Prior experience with U.S. personal injury matters, medical liens, or insurance billing.
  • Familiarity with law firm operations, claim workflows, or case management systems.
  • Experience working remotely with U.S. clients, law firms, or insurance carriers.

Traits of a Successful Candidate

  • Persistent, organized, and detail-driven.
  • Comfortable navigating ambiguity and "solving the puzzle" of challenging cases.
  • Confident communicator who handles sensitive conversations with professionalism.
  • Takes ownership, follows through relentlessly, and thrives in a high-accountability environment.

Salary Range: $1,500 – $2,000 USD per month, depending on experience.

Paid Time Off (PTO) available.

Job Types: Full-time, Contract, Permanent

Pay: $27, $36,695.56 per month

Work Location: Remote