Corporate Commercial Sales Admin

hace 1 semana

Saltillo, Coahuila de Zaragoza, México Lennox International A tiempo completo

Resumen:

Lennox (NYSE: LII) Driven by 130 years of legacy, HVAC and refrigeration success, Lennox provides our residential and commercial customers with industry-leading climate-control solutions. At Lennox, we win as a team, aiming for excellence and delivering innovative, sustainable products and services. Our culture guides us and creates a workplace where all employees feel heard and welcomed. Lennox is a global community that values each team member's contributions and offers a supportive environment for career development. Come, stay, and grow with us.

Descripción del trabajo:

  • Manage account relationships.
  • Create and manage daily customer orders.
  • Negotiate equipment substitutions and pricing.
  • Complete order entry, order maintenance, and management of order delivery process.
  • Trouble shoot and manage post-delivery issues, such as returns or damaged upon arrival.
  • Facilitate warranty or technical support issues and concerns.
  • Prioritize projects and communicates pricing updates, co-coordinating these responsibilities and objectives with Manufacturer Rep Managers.
  • Updating CRM to reflect quote status and coordination with 3rd party vendors for order processing and delivery.
  • Manage the order credit approval process by facilitating credit documents between customer and credit team to avoid delays and past due orders.
  • Prepare and manage submittals and orders accurately, reducing manual overrides and allowances.
  • Coordinate and manage orders within guidelines for residential districts.

Requisitos:

  • Bachelor's degree or an equivalent combination of education and experience.
  • 5 years related experience.
  • Excellent written and verbal communication skills, including effective listening skills.
  • Ability to learn and understand technical terminology.
  • Ability to organize multiple projects.
  • Detailed knowledge of the organization, products, and/or services.
  • Knows MS Office and a variety of other applications.
  • Leadership ability.
  • Adaptability.

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