Operations & Project Support Specialist

Operations & Project Support Specialist

Remote · Full-Time · Latin America (PST–EST overlap required)

About Savas Labs

Savas Labs is a digital strategy, design, and engineering agency working with mission-driven and complex organizations. We partner closely with our clients and run a highly collaborative, detail-oriented operation.

We're hiring a full-time Operations & Project Support Specialist to help keep sales, projects, marketing execution, and content operations running smoothly.

About the Role

The ideal candidate thrives on bringing order to complexity. You're someone who notices when a process could be streamlined, follows through on tasks with precision, and communicates clearly with teammates and clients alike.

This role is about execution, organization, and follow-through. You'll handle a mix of administrative operations, project coordination, and cross-functional support—making you an essential part of our operations.

This is a great opportunity for someone looking to grow their career in operations and project management within a collaborative, remote-first digital agency.

What You'll Do

You'll support multiple parts of the business with clear, well-scoped work. Typical responsibilities include:

Sales & Operations Support

• Keep CRM records up to date (deals, notes, follow-ups)
• Support proposal preparation and tracking
• Send recap emails and help schedule next steps
• Flag missing information or stalled follow-ups
• Track and organize contracts, proposals, and project documentation
• Assist with invoice coordination and basic financial tracking

Project Support

• Support project managers with scheduling, status updates, and client communication
• Maintain and update project management tools (Teamwork, calendars, time tracking)
• Turn meeting notes into clear task lists
• Help keep project tools and documentation organized
• Track status and surface blockers
• Support meeting logistics and follow-ups
• Help prepare client-facing materials such as status reports and presentations

Marketing & Content Support

• Enter and format website content
• Publish blog posts, newsletters, or resources
• Help organize marketing assets and documents
• Perform basic QA and consistency checks

General Operations

• Coordinate internal meetings, including scheduling, agenda preparation, and note-taking
• Assist with onboarding new team members and contractors
• Identify opportunities to improve internal processes and workflows
• Support the leadership team with administrative tasks as needed
• Maintain internal documentation and knowledge base resources
• Keep systems tidy and up to date
• Communicate clearly when something is unclear or blocked
• Follow checklists and improve them over time

About You

You are:

• Reliable and consistent
• Detail-oriented with strong organizational skills
• A clear and professional communicator (both written and verbal)
• Proactive—you anticipate needs before they become problems, ask for clarification when you're uncertain, seek out ways to contribute when blocked
• Comfortable juggling multiple priorities in a fast-paced environment
• Someone who takes pride in getting things done right the first time
• Able to make progress when work is ambiguous

You should be comfortable:

• Working across multiple tasks and priorities with a mix of supervision and independence
• Following instructions and asking questions when things are unclear

Experience with the following is helpful but not required: - Google Workspace (Docs, Sheets, Calendar, Drive) - Project management or task tracking tools (Teamwork, Asana, Monday, or similar) - Scheduling and calendar management - Writing professional emails and client-facing communications - Working in a remote or distributed team environment

Bonus points for:

• An interest in technology
• Experience in a digital agency, consulting, or professional services environment
• Familiarity with time tracking and invoicing tools (e.g. Harvest)
• Basic understanding of web/mobile application development terminology and processes
• Experience with Slack and remote collaboration tools

Requirements

• Strong written English (required)
• Full-time availability (40 hours/week)
• Must work within US PST–EST business hours
• Reliable internet and ability to work remotely

No specific experience or tool mastery required. If you're dependable, communicate clearly, and take pride in doing things well, we're interested.

Compensation & Structure

• Full-time, contractor role
• $2,400–$3,000 USD per month, depending on experience
• Long-term growth opportunity

How to Apply

Please click the apply button on this page and include a short written response regarding why you are interested in a full-time remote role like this.

Hiring Process

1. Application + written screening
2. Short interview
3. Exercise
4. Offer

At Savas Labs, we believe building a team full of diverse perspectives and experiences is vital to success. Therefore, we strongly encourage anyone historically underrepresented in tech to apply for this role. Savas Labs does not discriminate based on gender, sexual orientation, race, religion, citizenship status, age, or physical ability. Empathy, authenticity, and inclusivity are at the core of all we do.

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