Systems Integrator

Join us at Entrust
At Entrust, we're shaping the future of identity centric security solutions. From our comprehensive portfolio of solutions to our flexible, global workplace, we empower careers, foster collaboration, and build solutions that help keep the world moving safely.

Get to Know Us
Headquartered in Minnesota, Entrust is an industry leader in identity-centric security solutions, serving over 150 countries with cutting-edge, scalable technologies. But our secret weapon? Our people. It's the curiosity, dedication, and innovation that drive our success and help us anticipate the future.

We're looking for a
Systems Integrator - Mexico City
This role is highly dynamic, diverse, and challenging encompassing both pre-and-post-sales technical and implementation activities. The individual is responsible for validating and integrating Entrust standard and custom card and ID personalization solutions within diverse customer environments. While the main role is implementation, they may also assist in evaluation and analysis business problems and recommend or implement solutions meeting these requirements. The role includes coordination with various Entrust teams and demonstrating value to the customer, developing customer rapport and becoming a trusted advisor.

• We offer flexibility
• We offer a diverse work environment
• Futureproof your career with a job in information security

How You Will Make An Impact

• Help with infrastructure and internal deployment of Entrust products.
• Work independently or with integration/development team members on complex system configuration tasks.
• Assist project managers or technical sales in customer calls to refine technical requirements or assist with technical deep-dives.
• Conduct pre-installation validation to discover and resolve issues during lab testing.
• Participate in remote or on-site installation, integration, configuration, and validation of Entrust solutions including integration with third-party products.
• Educate and provide knowledge transfer and/or documentation to ensure customers become self-sufficient. Generally involves conducting solution training leveraging standard or custom training documents.
• Document solution deployment details for technical support handoff.
• Troubleshoot issues in servers, networks, TCP/IP, RS-232, Microsoft/Linux OS, databases, hardware, fault-tolerance, availability, and scalability.
• Provide escalation troubleshooting, acting as liaison with customer and support teams.
• Assist with production PKI and related-product deployment issues.
• Become familiar with product integration hooks or scripting to assist customers.
• Assist in specification of hardware and logistics around shipment and tracking of solution products.

Qualifications
Basic Qualifications:

• Bachelor's degree in Computer Science, MIS, Engineering or equivalent experience.
• Minimum of 5 years of relevant corporate or commercial experience as a Systems or Support Engineer or related.
• Card personalization industry experience, including smart card (EMV preferred).
• Familiarity with Public Key Infrastructure (PKI) and Key Management.
• Experience working with Hardware Security Modules from Entrust, SafeNet or Thales.
• Experience in setup, administration, networking and common services such as Active Directory, DNS, WINS, and IIS.
• Beginner programming and/or scripting experience in at least one of the following: JavaScript, batch, Python or PowerShell. Basic skills in SQL query language and .NET architecture.
• Financial and Government sector experience.
• Fluent in English
• Ability and willingness to travel up to 60% as needed — 25% typical average based upon project deliverables. The role may require international travel; successful candidate must be willing to apply for any necessary travel documentation
• Must be legally authorized to work in Mexico.

Preferred Qualifications

• Entrust product experience (Entrust Certificate Authority, Admin Services, Identity Enterprise, Identity as a Service, Secura, DPP or Adaptive Issuance).
• Source control tools such as GIT, Bitbucket, or JFrog and collaboration/AI tools like Microsoft Teams, CoPilot, SharePoint, Jira, Confluence, and Oracle.
• Cloud services such as AWS and Azure and Containerization technologies such as Docker, Kubernetes, Podman, etc...
• SCOM, SCCM, Endpoint Manager (Intune) or similar automated operations and delivery management platforms.
• Linux, XML/HTML, Eclipse, Apache/Tomcat, Java, C#, ASP.NET, and .NET programming.
• Security+ certification or basic understanding of Security DevOps.
• Database analysis, design, programming (T-SQL, PL/SQL)

Why Should You Apply?

• Leader in the security industry
• Friendly, supportive & knowledgeable teams
• Opportunities for on-the-job training
• You'll help secure identities

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At Entrust, we don't just offer jobs – we offer career journeys. Here is what you can expect when you join our team:

• Career Growth: Whether you're a budding developer or a seasoned expert, we're invested in your professional journey. With learning-forward initiatives and exciting challenges, your growth is our priority.
• Flexibility: Life is all about balance. Whether you're remote, hybrid, or on-site, we offer flexible options that fit your lifestyle.
• Collaboration: Here, your voice matters. Our teams thrive on sharing ideas, brainstorming solutions, and working together to build a better tomorrow.

We believe in securing identities—but it doesn't stop there. At Entrust, we're passionate about valuing all identities. Our culture is built on diversity, inclusion, and respect. From unconscious bias training for our leaders to global affinity groups that connect colleagues across the globe, we're creating a community where everyone is encouraged to be themselves.

Ready to Make an Impact?
If you're excited by the prospect of innovating, growing your career, and collaborating in a dynamic environment, Entrust is the place for you. Join us in making a difference. Let's build a more secure world—together.

Apply today
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For US Roles, Or Where Applicable
Entrust is an EEO/AA/Disabled/Veterans Employer
For Canadian Roles, Or Where Applicable
Entrust values diversity and inclusion and we are committed to building a diverse workforce with wide perspectives and innovative ideas. We welcome applications from qualified individuals of all backgrounds, and we strive to provide an accessible experience for candidates of all abilities.
If you require an accommodation, contact
Recruiter
Xochitl Ticas Lara