trainer, bilingual

hace 1 semana

Ciudad de México, Ciudad de México Qualfon A tiempo completo
Overview

At Qualfon, our mission is to help as many people as possible pursue their total vocation—as individuals and as members of society—by creating more job opportunities while being the outsourcer of choice for our clients.

What We Offer- Competitive salary and performance incentives- Career growth and professional development opportunities- Free access to education through Qualfon University- Personal and professional support through the Qualfon Coach Program- A fun, inclusive, and engaging work environment

Responsibilities

As a Bilingual Trainer, you will:- Deliver engaging training programs to new hires before nesting- Coach and guide trainees, addressing improvement areas- Set clear training expectations and encourage active participation- Suggest improvements for training design and delivery- Collaborate with mentors to monitor agent performance- Participate in program evaluations to ensure effectiveness

Qualifications

What We Are Looking For- Bilingual proficiency (English level B2+/C1)- College graduate (any course) or 6–12 months of training experience (preferably in a call center)- Strong facilitation, coaching, and communication skills- Ability to motivate and engage people effectively- Organized, enthusiastic, and passionate about developing others

Equal Opportunity StatementQUALFON is an equal opportunity employer. We provide employment opportunities without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by law.

  • Bilingual Trainer- LMS

    hace 11 horas

    Ciudad de México, Ciudad de México REDLEO SOFTWARE INC. A tiempo completo

    Bilingual Trainer / Facilitator / LMS Trainer – Hospitality Leadership Onboarding100% REMOTE / MexicoSchedule:40 Hours/WeekLanguage:Bilingual Proficiency (Spanish & English)OVERVIEWWe are seeking a high-level Facilitator to lead the virtual onboarding of Hotel General Managers and Franchise Managers. You will deliver instructor-led training (vILT) to...

  • Senior Sales Enablement Specialist

    hace 3 días

    Ciudad de México, Ciudad de México Samsara A tiempo completo

    Who we areSamsara (NYSE: IOT) is the pioneer of the Connected Operations Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical...

  • Bilingual Trainer- LMS

    hace 4 horas

    México REDLEO SOFTWARE INC. A tiempo completo

    Bilingual Trainer / Facilitator / LMS Trainer – Hospitality Leadership Onboarding 100% REMOTE / Mexico Schedule: 40 Hours/Week Language: Bilingual Proficiency (Spanish & English) OVERVIEW We are seeking a high-level Facilitator to lead the virtual onboarding of Hotel General Managers and Franchise Managers. You will deliver instructor-led training...

  • Bilingual Trainer

    hace 6 días

    Ciudad de México Percepta International A tiempo completo

    Bilingual Trainer - Percepta MX-DF-Mexico DF **Description**:** SUMMARY** The Training Specialist facilitates training in several areas, including but not limited to new hire onboarding, up-training, and refresher training. Using adult learning principles, the Training Specialist ensures the learners are engaged and participating in training to ensure...

  • Trainer

    hace 3 semanas

    Ciudad de México Plata Card A tiempo completo

    **Plata** is a high-tech financial platform poised to revolutionize how people interact with money through an easy-to-use, personalized, and trustworthy ecosystem.We bring inclusive access to premium financial products and best-in-class customer support to each and every Mexican.Our company was founded by executives that built some of the most innovative and...

  • Aftersales Trainer

    hace 6 días

    Ciudad de México LINKEAZI A tiempo completo

    _**Company in the heavy machinery sector**_ Location: Polanco, Mexico City Work Schedule: Monday to Friday, 9:00 AM - 6:00 PM, Salary base per month (negotiable) + Law Benefits **Requirements**: Minimum 5 years of experience in truck maintenance and technical training. Proficiency in Euro V vehicle repair, with expertise in electrical system diagnostics....

  • Educational Operations Manager

    hace 2 semanas

    Ciudad de México goFLUENT A tiempo completo

    **goFLUENT is a leading provider of distance language learning solutions that combine innovative eLearning technology**, live virtual classrooms, group lessons and one-on-one 24/7 interactive coaching. We have over 1000 foreign language trainers all over the world.Globally, goFLUENT conquers bigger markets as it expands its expertise in mobile learning...

  • Trainer (Part-time)

    hace 3 semanas

    México kea A tiempo completo

    **About kea**Launched in 2018, kea is one of the fastest-growing companies changing the way restaurants operate. We've raised $29 million from Tier 1 Silicon Valley investors, and we're not stopping there. Originating in Mountain View, California, and now fully remote, we are building a team that is excited about our mission: drive the world's commerce by...

  • Bilingual Trainer

    hace 2 semanas

    México WEBHELP A tiempo completo

    Asegurar que los procesos reportería, formación y educación continua de la cuenta se desarrollen de manera adecuada, a partir de los lineamientos establecidos a nível interno, con el propósito de lograr la contribución en el alcance de los indicadores operativos. Planear el desarrollo de programas de capacitación teórico prácticos. Verificar el...

  • Bilingual Trainer

    hace 2 semanas

    México WEBHELP A tiempo completo

    Asegurar que los procesos reportería, formación y educación continua de la cuenta se desarrollen de manera adecuada, a partir de los lineamientos establecidos a nível interno, con el propósito de lograr la contribución en el alcance de los indicadores operativos. Planear el desarrollo de programas de capacitación teórico prácticos. Verificar el...

  • Contac Center Manager

    hace 5 días

    Ciudad de México Concord Servicing A tiempo completo

    Handles Manager’s Calls as needed. - Reviews consoles workloads, prioritize work and review the follow-up dates for all collections consoles. - Participates and provides suggestions regarding our Strategic Planning in the Contact Center - Reviews weekly and monthly QA and Compliance scores for each team and to ensure team members are performing assigned...

  • Contac Center Manager

    hace 3 días

    Ciudad de México Concord Servicing A tiempo completo

    Handles Manager’s Calls as needed.- Reviews consoles workloads, prioritize work and review the follow-up dates for all collections consoles.- Participates and provides suggestions regarding our Strategic Planning in the Contact Center- Reviews weekly and monthly QA and Compliance scores for each team and to ensure team members are performing assigned...