Customer Success Manager

hace 1 semana

Ciudad de México, Ciudad de México BuzzyBooth A tiempo completo
The Role:

You will be responsible for :

  • Building strong client relationships by providing customers with ongoing support and regular sharing of best practices, insights, and product knowledge.
  • Partnering with the sales team to ensure that new customers are onboarded successfully.
  • Identifying opportunities across the customer lifecycle to increase customer satisfaction and revenue.
  • Ensuring a high level of customer renewals.
  • Building strong product expertise and providing training & ongoing support as required.
  • Providing feedback and advocacy on customer pain-points to internal teams.
Ideal Profile:
  • You have at least 3 years experience within a Customer Success role.
  • You possess excellent interpersonal as well as written and verbal communication skills.
  • You have working knowledge of customer success, customer service and sales
  • You pay strong attention to detail and deliver work that is of a high standard
  • You enjoy finding creative solutions to problems
  • You are a strong networker & relationship builder
What's on Offer?
  • Flexible working options
  • Opportunity to make a positive impact

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