Bilingual Logistics Operator

hace 1 semana

Guadalajara, Jalisco, México Staff4Less A tiempo completo

Location: Remote (Mexico)

Schedule: Second shift / late-day coverage

Target start time between 12:00 PM and 2:00 PM EST

Flexibility to support after-hours operations as needed

Compensation: $1,500 - $2,000 USD monthly

About the Role

The Bilingual Logistics Operator will be a key operational link supporting cross-border freight movements between Mexico, the U.S., and Canada. This role is heavily execution-focused and centered on daily shipment coordination, real-time tracking, documentation handling, and proactive problem resolution.

You will serve as a primary point of contact for carriers, vendors, and customers during later business hours, helping bridge coverage between U.S. and Mexico operations. This is an ideal role for a strong logistics coordinator who thrives in fast-paced environments, communicates confidently in both English and Spanish, and takes ownership of shipments from pickup through delivery.

What You'll Be Responsible For

· Shipment Coordination: Coordinate daily logistics activities, including scheduling freight pickups, tracking shipments in real-time, and resolving delays to ensure on-time delivery.

· Communication: Serve as the primary contact for carriers, vendors, and customers in both English and Spanish (written & verbal).

· Documentation: Prepare, review, and process essential documents (BOLs, packing lists, customs forms).

· Tracking & Problem-Solving: Monitor shipments, update statuses, manage tracking and tracing, and quickly resolve delays or issues.

· System Management: Utilize logistics software (TMS) and spreadsheets to maintain accurate records and update load information.

· Compliance: Ensure adherence to international shipping regulations and border requirements.

· Reporting: Provide timely updates to internal teams and generate reports on logistics performance.

Required Qualifications

  • Fully bilingual in English and Spanish
  • 2+ years of experience in logistics, transportation, or freight operations
  • Hands-on experience with shipment coordination and track & trace
  • Familiarity with cross-border freight involving Mexico
  • Direct experience communicating with carriers and drivers
  • Strong organizational and problem-solving skills
  • Comfortable working later shifts and supporting after-hours operations

Preferred Experience

  • U.S.–Mexico or Mexico–Canada freight lanes
  • Working knowledge of customs documentation and terminology
  • Prior experience as a Logistics Coordinator, Operations Specialist, or similar role
  • Experience using TMS platforms

Ideal Candidate Profile

  • Calm and solutions-focused under pressure
  • Highly organized and detail-oriented
  • Confident communicator with a professional phone presence
  • Takes ownership of shipments and follows through
  • Reliable, accountable, and comfortable working independently

Job Type: Full-time

Pay: $27, $35,000.00 per month

Application Question(s):

  • Are you ok with working 12:00 PM and 2:00 PM EST?

Experience:

  • Logistics: 1 year (Required)

Language:

  • English (Required)

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