Account Manager III

hace 4 horas

Ciudad de México, Ciudad de México Sinch A tiempo completo
Description

We are seeking a results-oriented and strategically-minded Account Manager III to strengthen the development of our key accounts in Latin America, contributing to sustainable revenue growth and profitability.

You will be responsible for building strong relationships with enterprise clients, identifying cross-selling and upselling opportunities, and ensuring an exceptional service experience that drives the adoption and expansion of Sinch solutions.

Responsibilities

  • Manage and develop key accounts across various sectors, generating strategies that drive business growth.
  • Collaborate with customer stakeholders to understand their business and technological objectives, offering recommendations aligned with their goals.
  • Promote the adoption and expansion of Sinch solutions across all product lines.
  • Identify value-added opportunities, proposing innovative solutions, new products, or services that optimize the customer experience.
  • Maintain proactive communication regarding technical updates, product roadmaps, and new functionalities.
  • Monitor account health, ensuring SLA compliance and reporting on progress.
  • Act as the primary point of contact and escalation, ensuring customer satisfaction and retention.

Requirements

  • +5 years of experience in B2B consultative sales or enterprise account management, with a proven track record in high-value closures.
  • Experience in CPaaS, technology, telecommunications, e-commerce, or related industries.
  • In-depth knowledge of the Latin American market and its business dynamics.
  • Excellent communication, negotiation, and influence skills, with the ability to explain technical concepts in simple language.
  • Customer-oriented, with a collaborative focus and the ability to work with multifunctional internal teams.
  • Proficiency in tools such as Salesforce, Excel, Tableau, PowerPoint, and proposal generation platforms.
  • Advanced English (oral and written). Portuguese is desirable.

Desirable

  • Knowledge or experience in messaging, email, APIs, or omnichannel solutions.
  • Solid network of contacts within the Latin American corporate sector.

Our values

At Sinch, we Dream Big, Win Together, Keep it Simple, and Make it Happen.

These values guide our every action and allow us to create an environment that promotes innovation, collaboration, and excellence.

At Sinch, we celebrate diversity. We believe that the combination of different experiences, cultures, and perspectives enriches our work.

Here you can be your authentic self, grow professionally, share your ideas, and build a career full of purpose and opportunities.

Are you passionate about challenges, technology, and long-term customer relationships? Join Sinch and help transform communication in Latin America.

  • Account Manager III

    hace 4 horas

    Ciudad de México, Ciudad de México Sinch A tiempo completo

    We are seeking a results-oriented and strategically-minded Account Manager III to strengthen the development of our key accounts in Latin America, contributing to sustainable revenue growth and profitability.You will be responsible for building strong relationships with enterprise clients, identifying cross-selling and upselling opportunities, and ensuring...

  • Account Manager

    hace 2 días

    Ciudad de México, Ciudad de México TLNT Group A tiempo completo

    Account Manager / Project Manager About us: At TLNT, we believe that recruitment is more than just filling roles — it's about connecting humans with humans. We're a people-first organization partnering with top U.S. companies to help them grow by attracting exceptional talent, and we know that the right content can open the right doors.About our partner:...

  • Account Manager

    hace 4 horas

    Ciudad de México, Ciudad de México Aleph Group, Inc A tiempo completo

    Are you ready to join our digital revolution journey?Alephrepresents the world's leading platforms in 130+ markets, across new and existing geographies, enabling platforms like Tiktok, Amazon, Google, and nearly 55 others to expand into new markets, and empowering advertisers to take full advantage of the platforms' advertising capabilities. Through these...

  • Account Manager

    hace 3 días

    Ciudad de México, Ciudad de México Global Excel Management A tiempo completo

    Job DescriptionHybrid role- requires going to the office regularly. Position Purpose and DescriptionThis position exists to ensure that the business needs of an assigned group of medium to large sized client accounts, which generate a significant level of revenue, are addressed proactively and efficiently. The role also involves supporting our business...

  • Account Manager

    hace 4 horas

    Ciudad de México, Ciudad de México CodersLab A tiempo completo

    En CodersLab actualmente nos encontramos en búsqueda de un Account Manager.¿Qué desafíos te esperan? Gestionar la cartera de clientes asignados. Estar en constante contacto con sus clientes ofreciendo soluciones, informandosobre novedades, oportunidades y sobre el estado de los proyectos. Gestionar ventas a través de prospección, calificación de...

  • Key Account Manager

    hace 12 horas

    Ciudad de México, Ciudad de México Fiserv A tiempo completo

    Calling all innovators – find your future at Fiserv.We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card,...

  • Key Account Manager

    hace 12 horas

    Ciudad de México, Ciudad de México Fiserv A tiempo completo

    Calling all innovators – find your future at Fiserv.We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card,...

  • Account Manager

    hace 2 días

    Ciudad de México, Ciudad de México WeTravel A tiempo completo

    Hi I'm Carla, based in Chile, and I'm the Manager of Account Management at WeTravel. We help travel businesses grow by empowering them to make the most of our platform and create exceptional experiences for their travelers.If you're passionate about helping businesses thrive, excited by the challenges of working in a fast-paced SaaS environment, and love...

  • Key Account Manager

    hace 4 horas

    Ciudad de México, Ciudad de México Valoroo A tiempo completo

    Position Summary:The Key Account Manager is responsible for directly interfacing with clients to provide updates, schedule deliveries, solve problems, and attend performance meetings on-site at the customer. The Key Account Manager is also responsible for the daily execution of import/export container movements, coordinating terminal appointments, and...

  • Dealer Account Manager

    hace 4 horas

    Ciudad de México, Ciudad de México NEXU A tiempo completo

    Conduce tu carrera al éxito con NexuÚnete como Dealer Account Manager y acelera hacia tus metas.Somos Nexu, una plataforma de financiamiento automotriz, brindamos crédito y arrendamiento financiero para autos nuevos y seminuevos que está transformando la forma en que las personas acceden a un auto. Ofrecemos un gran desarrollo profesional y un gran...