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Area Manager, Worldwide Operations
hace 2 días
As an Area Manager, you will have the opportunity to lead and develop your own team of Amazon Associates in a distribution warehouse environment. Your main focus will be motivating, mentoring, and coaching your team. As a servant leader, you will ensure that your team of Amazon Associates has all the tools needed to succeed in any task during a shift. Engaging with your team to maintain the highest levels of safety, quality, attendance performance, and engagement are core functions of the role. Come learn how the largest online retailer in the world runs its fulfillment and delivery networks
What is fulfillment, you ask? Fulfillment refers to completing a customer's order through the processes of picking, packing, shipping, and delivering their order to meet or exceed their expectations
· This position is not a corporate role and will be located in a Fulfillment Center
Key job responsibilities
· Lead, manage, and develop a team of 80+ Amazon Associates.
· Communicate policies to Associates and act as the primary information source for the team, maintaining compliance, consistency, and taking corrective action when needed.
· Create, manage, and support recognition and communication programs.
· Support all safety programs and OSHA compliance to ensure a safe work environment for all Associates.
· Ensure procedures are followed for building security and product loss prevention.
· Partner with the management team to establish and maintain quality control standards.
· Develop performance goals and objectives to achieve customer demand and ensure accuracy and quality.
This role requires working on a 4x3 or 5x2 schedule. The position requires shift rotation 2-3 times per year.
About the team
Inclusive team culture
At Amazon we embrace our differences and we are committed to furthering our culture of inclusion. We host annual and ongoing learning experiences. Amazon's culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.
Work Life Balance
We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.
Mentorship & Career Growth
Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we're building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional.
Basic Qualifications:
- Bachelor's degree or equivalent
- 3+ years of work experience
- Work flexible schedule including weekends, nights, and holidays
- 3+ years of people management experience
- Experience with Microsoft Office
- Advanced English proficiency (B2+ level) Proven experience managing departmental KPIs and driving results
- Experience in the management of large teams (80+ members)
Preferred Qualifications:
- Bachelor's degree in business, engineering, operations, supply chain, transportation logistics
- 1+ years of logistics operations experience
- Knowledge of Lean methodologies
- Master of Business Administration (MBA) or equivalent degree
- Advanced English proficiency (C1 level or higher)
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
