Client Service Professional
hace 2 días
Client Service Professional
Seeking seasonal client service professional (CSP) to join our network of professionals and deliver an outstanding client experience.
We offer competitive pay, flexible schedules, and career advancement opportunities.
H&R Block is the industry's largest consumer tax services provider¹ and we have been focused on client service for over 60 years.
Duties include:
• Greeting clients in a personalized, friendly, and inviting manner
• Matching clients with the best-suited tax professional for their needs
• Scheduling clients how they would like to be scheduled
• Handling client exits by ensuring all current and future needs are met
• Maintaining office cleanliness and organization of resources with team members
• Participate in local marketing activities
• Attend all required company training and meetings
• Other duties as assigned
Required Skills & Experience:
• High School Diploma or equivalent
• Experience working in a fast-paced environment
• Previous experience in a customer service environment
Preferred Skills & Experience:
• Sales and/or marketing experience
• Previous experience in a customer service environment
• Ability to multi-task
• Strong organizational and time-management skills
• Knowledge of cash registration operations is helpful
• Knowledge and experience with a Windows based computer system preferred
Bilingual candidates strongly encouraged to apply
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