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Administrative Assistant
hace 3 semanas
About Us:
GDL Connect is a US-based company with operations in Guadalajara, Mexico, providing top-tier nearshoring staffing solutions to lower operational costs without compromising company culture. The company focuses on cross-cultural excellence to empower businesses to focus on expansion and growth.
About the role:
The Administrative Assistant plays a critical role in the mortgage process by ensuring that every borrower's homeowners insurance meets lender requirements and is processed in a timely manner. This position works closely with loan officers, processors, underwriters, and insurance agents to collect, verify, and track insurance documents needed to move loans through to closing.
Key Responsibilities:
- Coordinate with insurance agents and carriers to collect homeowners insurance declarations, binders, and updated policy documents.
- Review and verify insurance policies to ensure they meet lender and investor requirements, including appropriate coverage amounts, deductibles, and escrow information.
- Communicate directly with internal teams—processors, closers, loan officers—to provide updates and resolve any insurance-related issues that may delay closings.
- Track and maintain accurate insurance documentation in the loan file using company systems and pipelines.
- Serve as a point of contact for internal escalations or clarifications regarding insurance timelines, requirements, or exceptions.
- Ensure policies are in place and validated prior to loan funding.
- Assist with renewals, policy updates, and coordination with escrow for existing loans when needed.
- Help develop and refine insurance-related processes, checklists, and quality control standards.
- Stay current on industry regulations and investor/lender guidelines related to property insurance.
Requirements:
- High school diploma or GED required; college degree in a business or finance-related field is a plus.
- 1–2 years of experience in the mortgage industry, homeowners insurance, or loan servicing.
- Excellent organizational skills and attention to detail.
- Strong communication and collaboration skills; comfortable working with multiple departments.
- Ability to handle time-sensitive tasks and manage a high-volume pipeline.
What We Offer:
- Salary $21k - $22k gross
- Full law benefits (20 days of Christman bonus at year, 37.5% instead of 25% of vacation bonus)
- Punctuality and attendance bonus of $2,200 MXN tax free monthly
- Caja de Ahorro
- Excellence bonus of $1,000 MXN tax free trimestral
- Medical Insurance (mayor, minor and preventive)
Tipo de puesto: Tiempo completo, Por tiempo indeterminado
Sueldo: $21, $22,000.00 al mes
Beneficios:
- Caja de ahorro
- Días de maternidad superiores a los de la ley
- Días de paternidad superiores a los de la ley
- Programa de referidos
- Seguro de gastos médicos
- Seguro de gastos médicos mayores
- Seguro dental
Pregunta(s) de postulación:
- What's your salary expectation in Mexican pesos and gross wisely?
- Are you comfortable working in an onsite setting?
Idioma:
- Inglés (B2 - C1) (Deseable)
Lugar de trabajo: Empleo presencial
