HR Operations

hace 17 horas

Guadalajara, Jalisco, México NTT DATA North America A tiempo completo

Job Description
Duties Include:

  • Maintaining all Mexico based employee documentation/files.
  • To assist with New Employee Orientations & assure to have complete personnel files, including the request to sign all legal documents.
  • Perform HR/related activities on HRIT tools (SAP/SuccessFactors platform), primarily pertaining to the employee life cycle (from Hire to Retire).
  • Assist with document audits which may include urgent requests to scan and send/upload documentation for internal/external audits or per legal/HR Business Partner requirements
  • Assist with Tier One general inquiries such as policy content, basic leave questions, employee's requirements to update documents such as life insurance and other transactional requests.
  • To process the various HR transactions as per the laid guidelines/SOP
  • Manage calls from employees & other HR Staff (Proficient English/verbal communication skills)
  • To receive/respond to email inquiries and assigned tickets - (Proficient writing skills)
  • To perform tasks within the established turnaround time and capable of multitasking on a day to day basis
  • Open for new business process changes and adaptability for new systems/technology
  • Entering/maintaining data in HCM modules
  • Meeting with Ministry of Labor and other external agencies where necessary for submitted mandatory forms/documentation
  • Other onsite responsibilities as assigned.

Basic Qualifications:

  • Relevant Bachelor's degree, or equivalent combination of education and experience
  • Proficient in English and Spanish
  • Preferred location in Guadalajara or Mexico City and the ability to commute and report to NTT Guadalajara or Mexico City Office
  • High level of accuracy and attention to detail
  • Proficient organizational skills
  • Ability to work independently
  • Preferred previous experience working with filing and inventories.
  • Solid communication and interpersonal skills with proven experience in handling confidential information with utmost confidentiality, tact, and diplomacy

Intermediate level proficiency in MS Office (Word, Excel, Outlook, PowerPoint, SharePoint)

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