People Experience

You will play a central role in shaping HQ's culture and employee growth strategy. This position integrates Learning & Development with employee engagement to create meaningful experiences across the employee lifecycle. L&D is the top priority of this role: you will design, launch, and measure end-to-end programs that build capability, strengthen connection, and reinforce culture, ensuring every employee at HQ is supported, valued, and prepared to grow.

Working Hours: 9 AM – 5 PM PST (6 PM – 2 AM Serbian time)

Key Responsibilities

1. Learning & Development

• Design, execute, and iterate learning programs aligned to HQ's strategic goals, covering both professional and leadership development.
• Own our LMS: configuration, course creation, assignments, reporting, adoption/engagement tracking, and continuous improvement.
• Create and curate hands-on learning assets (videos, guides, interactive modules) using modern instructional design methods.
• Launch, track, and optimize initiatives to drive participation, completion, and measurable skill/behavior change.
• Evaluate effectiveness using feedback, KPIs/OKRs, and data analytics (e.g., assessments, on-the-job outcomes).
• Partner with managers to diagnose learning needs and build development plans that enable internal mobility and performance.

2. Employee Experience & Culture

• Lead the rollout and follow-up of HQ's Employee Net Promoter Score (eNPS) survey; analyze results and propose actionable engagement strategies.
• Design and execute initiatives such as virtual and in-person team-building activities, icebreakers, recognition programs, and wellness initiatives that foster belonging and motivation.
• Partner with leadership to reinforce HQ's values across communication, events, and recognition efforts.

3. People Operations

• Support HRIS updates, documentation, and process improvements to ensure operational efficiency.
• Collaborate on HR policy updates and ensure adherence to company standards.
  Oversee the learning and culture components of onboarding and ensure consistent employee experience.
• Act as a secondary point of contact for day-to-day HR inquiries when needed.

4. Continuous Improvement & Strategic HR Projects

• Identify and propose improvements to enhance learning & development and HR processes.
• Partner with the HR Manager on strategic initiatives related to culture, DEI, internal communication, and organizational development.
• Career Growth & Skill Mapping: Work with managers to define key learning journeys that support internal mobility.
• Stay current with trends in L&D technology, employee engagement, and HR innovation, applying best practices that support HQ's growth.

• 3–5 years of experience in Human Resources, Learning & Development, or Employee Experience.
  Demonstrated experience with LMS administration, training program design, and employee engagement initiatives.
• Strong project management and organizational abilities.
• Excellent written and verbal English communication skills.
• Proficiency with HR tools (HRIS, GSuite, Notion) and learning platforms (LMS, e-learning authoring tools).
• Analytical and data-oriented mindset for evaluating learning and engagement impact.

• Fully remote position
• Internal Learning and Development Advisor / Consultant to support your growth
• 13 days of vacation on a yearly basis + public holidays
• Salary increase opportunities based on performance
• Opportunities for professional growth, working with the largest companies in the expanding cannabis industry ($10M+ monthly revenues)

We are guided by curiosity, collaboration, and persistence. We seek to understand deeply, work collectively to solve complex challenges, and remain resilient in pursuit of meaningful, long-term impact. These principles shape how we operate as a team and how we support the success of our clients.

Ready to make a difference together? We'd love to hear from you