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Telecom Engineer
hace 2 semanas
Title: Telecom Engineer (CUCM & Teams Voice), Pune
Address: Remote to start Pune, Maharashtra 411014
Role: Contract to Hire (planned 12 mos.)
First 6 months can be remote (office space under construction). After March 1st, by April or May, must commit to onsite work.
Travel: none
Positions: 2
Mandatory skills:
Required Skillset Your actual skill level, describe
Required Able/willing to work in US business hours + night hours/daytime hours in India
Mid to senior level
4-10+ years Hands-on experience with CUCM and Teams Voice administration.
Mid to senior level
4-10+ years Understanding of VoIP protocols, SIP, and PSTN integration.
Mid to senior level
4-10+ years Ability to manage telecom systems in a multi-region environment.
Mid to senior level
4-10+ years Strong analytical and troubleshooting skills.
Flexibility to work US business hours and additional shifts for India coverage.
Dependable and task/deliverable oriented
Mid to senior level
4-10+ years Strong/Clear English verbal & written communication skills
Required Excellent problem-solving and communication skills.
Required Self-starters with ability to learn and think outside the box
Position Duties
• Administer and support Cisco Unified Communications Manager (CUCM) and Microsoft Teams Voice systems.
• Configure, maintain, and troubleshoot voice infrastructure for global operations.
• Monitor system performance and ensure uptime across multiple time zones.
• Work closely with internal teams and vendors to resolve telecom issues promptly.
• Maintain documentation for configurations, policies, and operational standards.