Corporate Card Program Coordinator

The Corporate Card Program Coordinator (Americas) will be based in
Torreón
,
Mexico
and will be part of the Indirect Sourcing (Americas) group, reporting directly to the Regional Indirect Sourcing Manager (Americas) at the Flowserve World Headquarters (WHQ) in Dallas, Texas, USA.

The primary responsibilities for this role will be coordinating the corporate commercial credit card programs (U.S. & Canada), corporate Amazon Business and Staples Business corporate accounts (U.S.), and the Xerox corporate accounts (U.S. & Canada). Other duties either associated or not with the assigned indirect subcategories may be assigned by management.

Primary Roles and Responsibilities:

· Administer day-to-day operations and processes, including but not limited to new card applications, cancellations, maintenance requests, inquiries, any program setups, program building implementations

· Monitor delinquencies and work with cardholder management for correction

· Monitoring card program payments and initiate any actions with stakeholders to resolve any payment issues

· Training and support for cardholders on corporate cards program inquiries, disputes, and expense reporting

· Point of contact to initiate contacts with current program with provider about program changes and other issues

· Develop, track, and report program compliance; perform analysis and other ad hoc reporting as needed

· Providing stakeholders guidance on Indirect Sourcing policies and procedures

· Administer corporate Amazon and Staples business accounts, including adding/removing users, account settings, pay-by-invoice setup, reporting and analysis, and issues resolution.

· Coordinate Xerox account for the U.S. and Canada, including replacement, return, and connectivity of devices; verification and payment of monthly invoices, allocating costs to the different FLS sites; supporting Quarterly Business Reviews; monitoring lease expiration by working with corresponding locations.

· Timely engaging suppliers for the resolution of service level issues, escalating as needed

· Validating supplier invoice prices against agreement prices, working with suppliers to correct all discrepancies

· Approving and posting conforming supplier invoices for payment in the company ERP system (SAP S/4 HANA)

· Monitoring price changes on existing agreements, supporting cost reduction and/or cost avoidance initiatives

· Obtaining price quotations and negotiating commercial terms, taking into account total cost of ownership (TCO)

· Working with legal area for support on supplier proposed changes to standard commercial terms and conditions

· Issuing supplier registration documents for supplier record updates or adding new suppliers

· Creating purchase orders (PO) in the company ERP system(s) as needed

· Ensuring timely supplier payment and credits reimbusement for the assigned indirect subcategories

· Performing account administration actions (e.g., registering new users; providing account access, trainings, etc.)

· Coordinating replacement, return, network connectivity, and per-location inventory of leased printers

· Collaborating with different stakeholders on spend consolidation opportunities via the preferred indirect suppliers

· Supporting quarterly business reviews (QBR) with suppliers for the asigned indirect subcategories

· Periodically generating reports, compiling spend data, and generating graphs to support KPIs reporting to management

· Providing support as needed on special Indirect Sourcing projects

Skills and Qualifications

· English proficiency to effectively communicate with key stakeholders and suppliers –
indispensable

· Knowledge of Excel functions such as Pivot Table, Vertical Lookup, Graphs, etc. –
required

· Two (2) years of pertinent job experience –
preferred

· Basic knowledge of purchasing, finance, and purchase order terms and conditions –
preferred

· Ability to conduct basic commercial negotiations with suppliers (discounts, issues resolution, etc.) –
preferred

· Bachelor's degree in business, supply chain, or another related field –
preferred

Soft Skills required

· Organized, with focus on details

· Capable of proposing solutions to problems or situations using sound judgment

· Able to set priorities and manage time effectively