Sales Order Coordinator

hace 2 semanas

Tijuana BC, México Outset Medical Mexico A tiempo completo
y detalle de las actividades

Responsibilities/Functions

  • Process customer purchase orders for consoles, treatment supplies, and other items as needed
  • Answer customer inquiries from phone or email
  • Work with the Outset Logistics team to provide shipping information for customers
  • Ensure all customer account information is accurate and up to date
  • Partner with Finance team to ensure all critical customer/order data ties out to provide timely and accurate revenue recognition
  • Set up new accounts as needed through CRM )
  • Assist with the COR (Customer Onboarding Process)
  • Process RMA's/returns, credit and rebills, etc.
  • Manage customer reorder process on accessories and disposables
  • Understand and comply with all SOX requirements

Experiencia y requisitos

Requirements/Qualifications

  • Bachelor's degree in Business Administration or equivalent relevant experience (High School Diploma/GED)
  • 3+ years of sales order processing experience
  • 2+ years of customer service experience
  • Advanced English (Verbal and written communication skills)
  • Experience with CRM systems (preferably )
  • Experience with QAD (ERP system) a plus
  • Excellent problem solving skills
  • Friendly, energetic and personable attitude
  • Ability to be flexible and adapt to changing business needs
  • Medical device experience is a plus

Beneficios

  • seguro de vida
  • bonos anuales
  • caja de ahorro
  • comedor
  • transporte
  • seguro de gastos médicos
  • plan de indexación
  • Beneficios de acuerdo a la LFT

Número de vacantes 1

Área Ventas/Comercial

Contrato Temporal

Modalidad Híbrido

Turno Diurno

Jornada Tiempo Completo

Horario

  • Tiempo completo
  • Lunes a viernes

Estudios Carrera con título profesional

Inglés Hablado: Avanzado, Escrito: Avanzado

Disponibilidad p. viajar No

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