Training Admin Assistant

hace 8 horas

Mérida, Yucatán, México BACK OFFICE DE CHIHUAHUA A tiempo completo
BACK OFFICE DE CHIHUAHUA busca Training Admin Assistant en Mérida, Yucatán

Location: Mérida, Mexico

Work Modality: On-site

Openings: 1

Schedule: Monday to Friday | 8:00 AM 5:00 PM PST

Position Overview

Family Resource Home Care is seeking a Training Admin Assistant to support the successful delivery of live, virtual caregiver training sessions. This role is ideal for a highly organized, tech-

savvy individual who is comfortable working behind the scenes to ensure virtual trainings run smoothly, professionally, and without interruptions.

The Training Admin Assistant will work closely with instructors and caregivers, helping maintain an engaging, inclusive, and well-structured virtual learning environment.

Key Responsibilities

  • Moderate live, virtual caregiver training sessions via Zoom and Microsoft Teams.
  • Manage meeting waiting rooms and participant admittance.
  • Troubleshoot connectivity and technical issues in real time during live sessions.
  • Monitor meeting Q&A and chat to support instructors and participants.
  • Launch polls, manage breakout rooms, and support other interactive activities during training.
  • Reinforce virtual classroom expectations to maintain a respectful, inclusive, and distraction-free learning environment.
  • Assist instructors with screen sharing and overall session flow.
  • Provide support to caregivers by answering basic logistical questions and escalating concerns when needed.
  • Assist with pre- and post-training tasks, including:

o Session recordings

o Attendance tracking

o Training documentation and logs

Preferred Skills

  • Previous experience supporting virtual trainings, webinars, or online classrooms.
  • Exposure to home care, healthcare, or caregiver training environments.
  • Strong customer-service mindset with the ability to support diverse learners.

This role offers the opportunity to contribute directly to caregiver success and training quality while working in a structured, professional, and mission-driven environment.

Skills:

  • High school diploma required.
  • At least 1 year of experience as an admin assistant or related role.
  • Associate degree, especially related to home care or healthcare, is a strong plus.
  • High level of technical proficiency with Microsoft 365 (mandatory).
  • Familiarity with virtual meeting platforms such as Zoom and Microsoft Teams.
  • Strong organizational skills and attention to detail.
  • Clear verbal and written communication skills.
  • Ability to multitask and remain calm while resolving technical issues in real time.
  • Professional demeanor and ability to enforce virtual classroom standards respectfully.

Nivel de educación deseada:

Media Superior

Nivel de experiencia deseada:

Nivel Medio

Función departamental:

Administrativo / Secretarial

Industria:

Recursos Humanos

Habilidades:

  • ingles
  • training sessions via Zoom

Esta vacante viene de la bolsa de empleo

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