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Family House Assistant
hace 2 días
Buscamos integrar a un (a) Family House Assistant con altos estándares de servicio para una
residencia privada de lujo en Los Cabos, México
. Este rol requiere una combinación de hospitalidad, operación residencial y apoyo en eventos, con un enfoque constante en
calidad, orden, detalles y experiencia del invitado
.
El candidato ideal entiende que el servicio residencial de alto nivel exige
versatilidad, ejecución impecable y colaboración continua
. No es un puesto limitado a una sola función: se trabaja en equipo para asegurar que la residencia opere con excelencia todos los días.
Responsabilidades Principales
Servicio de Lujo y Experiencia de Familia e Invitados
- Brindar
atención profesional y servicio de lujo
a la familia y a sus invitados, con discreción y calidez. - Apoyar durante
eventos, lunches, cenas y reuniones privadas
, cuidando tiempos, presentación y detalles. - Realizar
servicio de bebidas y alimentos
, así como apoyo en el
montaje y desmontaje
de eventos. - Mantener siempre un ambiente
pulcro, armonioso y altamente profesional
en todas las áreas de contacto.
Operación Residencial y Estándares de Orden
- Participar activamente en la
limpieza y mantenimiento
de áreas comunes y de servicio (sin limitantes funcionales dentro de la residencia). - Apoyar tareas de housekeeping y mantenimiento ligero cuando sea necesario.
- Realizar recorridos diarios para validar
orden, limpieza y correcto funcionamiento
de la residencia. - Apoyar la preparación y mantenimiento de
terrazas, áreas exteriores y espacios de evento
.
Conducción, Logística y Soporte
- Realizar diligencias, traslados al aeropuerto y transporte de invitados cuando se requiera.
- Operar con responsabilidad vehículos de lujo y carritos de golf, manteniéndolos en excelente estado.
- Anticipar necesidades operativas y reportar incidencias o requerimientos al Property Manager.
Trabajo en Equipo y Cultura de Servicio
- Colaborar de forma constante con todo el personal de la residencia, priorizando el
trabajo en equipo
y la coordinación. - Ejecutar tareas con
confidencialidad, discreción y atención al detalle
, manteniendo estándares elevados.
Modalidad Operativa Cuando la Familia No se Encuentra en la Ciudad
Cuando la familia no está en la ciudad, la posición se ajusta a una
modalidad reducida
, asistiendo únicamente durante
horarios mínimos previamente establecidos
, enfocados en supervisión de la propiedad y tareas esenciales.
Requisitos del Perfil
- Mínimo
2 años de experiencia
en hospitalidad de lujo o servicio residencial privado o servicio en villas. - Conocimiento de estándares de
alimentos y bebidas
en entornos upscale. - Conocimientos básicos de cocina y manejo higiénico de alimentos.
- Inglés fluido indispensable (oral y escrito).
- Licencia de conducir vigente e historial de manejo limpio.
- Comodidad operando vehículos de lujo y carritos de golf.
- Interés o familiaridad con sistemas inteligentes del hogar (se brinda capacitación).
- Excelente presentación personal, trato profesional y enfoque en servicio.
- Perfil proactivo, confiable, discreto y con
mentalidad colaborativa
.
Paquete de Compensación Incluye
- Sueldo competitivo.
- Bono anual por desempeño.
- Estabilidad laboral en un entorno residencial de alto nivel.
- Oportunidades de crecimiento profesional dentro de un ambiente de excelencia.
