Regional Marketplace Operations Intern

DiDi Global Inc. is the world's leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and financial services.

DiDi provides car owners, drivers, and delivery partners with flexible work and income opportunities. It is committed to collaborating with policymakers, the taxi industry, the automobile industry and the communities to solve the world's transportation, environmental and employment challenges through the use of AI technology and localized smart transportation innovations. DiDi strives to create better life experiences and greater social value, by building a safe, inclusive and sustainable transportation and local services ecosystem for cities of the future.

For more information, please visit:

Are you a curious and data-driven individual eager to start your career in operations? Do you want to work for a company that values intellectual curiosity and offers opportunities for growth and development? Look no further than our Marketplace & Operations Internship.

As a Regional Marketplace Operations Intern at DiDi, you will support the optimization and growth of food delivery marketplace performance across multiple cities for special days, holidays, and sports events, driving measurable improvements in day-to-day operations. Your work will directly influence regional operations, courier experience, and customer satisfaction. You will join the Delivery Marketplace Team, developing operational playbooks to sustain DiDi's market leadership and rapid expansion in the region.

• Collaborating with various teams and contributing to courier engagement and the implementation of the company's strategy across different markets.
• Working on diverse projects across multiple countries and business areas, gaining valuable insights into our operations.
• Contributing to the development of innovative solutions. Gaining hands-on experience in data analysis, problem-solving, and communication, helping you develop a broad range of skills for your future career.

• Education: Student pursuing a degree in Engineering, Business, or a related field.
• Analytical and structured with strong problem-solving abilities.
• Collaborative team player with a positive attitude.
• Interest in working in operations
• Self-motivated, proactive, with a can-do nature and willingness to learn and develop your skill set.
• Highly proficient in English, Microsoft Excel and SQL. Programming skills in Python and R are highly appreciated but not required.

• We create customer value – We strive to always create valuable experiences for our users in everything we do. Our focus is to always innovate new experiences that are safe, pleasant, and efficient.
• We are data-driven – We are strong believers in making informed decisions, that's why we are data-driven. We can better navigate the business landscape strategically by analyzing valuable metrics.
• We believe in Win-win Collaboration – Success is a team sport. When we work to help our partners and colleagues win, we win, too. While keeping everyone's best interest at heart, we communicate with candor and execute with excellence in all we do.
• We believe in integrity – Integrity is at the very core of our business. We are people who always want to do the right thing. Our intentions are sincere, we speak our minds and listen to each other.
• We always strive to do better. That means venturing beyond our comfort zones, learning from our mistakes, and helping each other grow.
• We believe in Diversity and Inclusion – Diversity is one of our biggest strengths. Our differences are what makes us distinct. We respect each other and believe in equal opportunities for all.

We are committed to building inclusive and diverse teams.

At DiDi, we believe that our differences are our biggest source of strength. That's why we are committed to promoting equal opportunities to all candidates and employees as an Equal Opportunity Employer.

Employment and advancement decisions at DiDi are always made based on the needs of the position and the qualifications of the candidate. We do not discriminate against any employee or applicant based on their gender, age, sexual orientation, nationality, marital status, pregnancy/maternity, disability, race, religion and beliefs, or any other status protected by applicable laws wherever we operate.

We are committed to building inclusive and diverse teams, and a workplace that is free from discrimination and harassment, because that's how we create better products and services, make better decisions and better serve the communities we're a part of.

I acknowledge that prior to submitting this application, I have read and accepted the Privacy Notice for Candidates which is available on