Complaint & Failure Analysis Technician 2

hace 2 días

Reynosa TAMPS MEX, México Fresenius Medical Care A tiempo completo

Failure Analysis Technician II

Responsibilities:

  • Under general supervision, follows established company policies and procedures and applies acquired job skills to identify and research component failures to improve product quality and reliability.
  • Work with senior staff to define failure analysis strategies based on Mid-Low level investigation trends.
  • Responsible for identifying and researching component failures to improve product quality and reliability.
  • Enter each complaint part/device and investigation results onto a failure analysis database
  • May provide assistance to junior staff with more general support tasks that require a better understanding of functions, as directed by immediate supervisor.
  • May refer to senior staff for assistance with higher level problems that may arise.
  • Escalates issues to supervisor for resolution, as deemed necessary.
  • Assist with various projects as assigned by direct supervisor.
  • Using knowledge of product able to provide reliable output on mid to low level investigations as directed by supervisor.

Qualifications:

  • High School Diploma required.
  • Associates Degree in Electrical / Mechanical or related technical field Preferred.
  • 0 - 4 years' related technical experience preferred
  • Ability to perform component level troubleshooting with general supervision desirable.
  • Ability to read and understand schematics and assembly drawings is a plus.
  • Good understanding of mechanics.
  • Visa to travel to US is required.
  • Bilingual (English / Spanish). (Required)
  • Excellent verbal and written communication skills.
  • Knowledgeable in structured problem solving.
  • Working knowledge of SAP is a plus.
  • Strong computer skills with proficiency in Microsoft Office applications.
  • Strong attention to detail and highly organized.

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