Director, Technical Program Management

hace 2 semanas

Aguascalientes, Aguascalientes, México Flex A tiempo completo

Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.

The
Director, Technical Program Management
will be based in
Aguascalientes, MX
reporting to the Sr Director, Program Management.

What a typical day looks like:

  • Manage customer relationship on a Global basis and will act as the first escalation point globally for the assigned product programs, projects and operational performance issues.
  • Ensure collaborative cross-functional teamwork to effectively initiate, plan, execute, monitor and control all phases of the customer programs from RFQ through development, NPI, and ramp to stable production.
  • Ensure effective two-way communications between Customer and Flex design & manufacturing sites.
  • Provide the necessary leadership and support to site Program & Project Managers (design, NPI, lead etc) to ensure programs are executed to plans and customer issues are handled properly.
  • Together with Global Account Manager, drive account strategy for future business growth and continuous improvement in account financial performance.
  • Participate in quarterly business reviews with the customer Ensure all programs and project teams adhere to the Flex Product Life Cycle Process (FPLC) process.
  • Be responsive to customer requests and ensure high Customer Satisfaction.
  • Ensure effective and timely corrective action of any performance and customer service related issues.

The experience we are looking to add to our team:

  • Bachelor's degree or equivalent experience
  • Senior experience in program administration/ management or related area
  • Program management experience on ODM or JDM programs, including deep experience working with design centers
  • Strong customer and PM experience with Tier 1 OEMs
  • Comprehensive understanding of product development, from design to NPI to supply chain to manufacturing operations
  • Ability to interface and communicate with different levels of the organization, both at customer & Flex
  • Strong analytical capabilities and attention to detail
  • Ability to dig deep into issues when needed Well organized & disciplined, sets priorities and manages time effectively
  • Experience managing commercial issues (price, contract terms, cost recovery claims, etc.)

What you'll receive for the great work you provide:

  • Competitive Salary.
  • Life & Medical insurance.
  • Christmas Bonus.
  • Food Coupons.
  • Saving Fund.

XS65

  • Site

Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).

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