Temporary Remote Patient Advocate

hace 4 horas

Desde casa, México Estego A tiempo completo

Position: Remote Patient Advocate (Women's Health)

Location: Remote

Schedule: Full-Time | Monday – Friday, 8:00am – 5:00pm CST

Reports to: Chief Revenue Officer (CRO)

Pozitivf Fertility Making the Dream of Family a Reality

Was founded with a mission to transform fertility care by removing barriers and making high-quality treatment accessible. Pozitivf delivers efficient, affordable, and transparent care, eliminating unnecessary procedures to improve outcomes and reduce costs. Pozitivf has clinics in San Antonio and Houston, TX.

About the Role

We are seeking a Remote Patient Advocate to serve as a key point of contact for individuals navigating care in the women's health field. This role blends patient communication, administrative coordination, and consultative support, requiring empathy, professionalism, and organizational skills. The Patient Advocate plays a critical role in ensuring patients feel heard, informed, and supported throughout their journey.

As the organization expands into new markets such as Houston, Austin, and Dallas, this position will support a diverse population — with a strong focus on serving Hispanic and multicultural communities.

Key Responsibilities

  • Handle inbound calls and transfer patients to the appropriate clinical teams across different markets.
  • Take accurate and detailed messages when clinical teams are unavailable.
  • Follow up on voicemails and inquiries received outside business hours.
  • Create and maintain patient profiles in the system.
  • Schedule initial consultations and diagnostic appointments.
  • Coordinate follow-ups for patients in active treatment.
  • Track outstanding items, including deposits, documentation, or unanswered questions.
  • Receive and verify medical records from other providers.
  • Process payments via the clinic's secure system.
  • Follow up with patients after appointment cancellations.
  • Support continuous improvements and adapt responsibilities as business needs evolve.

Qualifications

  • Bilingual (English/Spanish): Fluency in both languages is required.
  • Communication Skills: Ability to handle sensitive conversations with empathy, clarity, and professionalism.
  • Healthcare Experience: Prior experience in a healthcare or women's health setting preferred.
  • Medical Interpretation: Experience as a medical interpreter is a strong plus.
  • Tech-Savvy: Comfortable using digital scheduling tools and systems (CRM/EMR platforms).
  • Detail-Oriented: High level of accuracy when handling patient data and documents.
  • Cultural Sensitivity: Comfortable working with diverse populations in a compassionate, nonjudgmental manner.
  • U.S. visa.

Job Types: Full-time, Temporary

Contract length: 5 months

Pay: $23, $26,000.00 per month

Application Question(s):

  • Are you fully bilingual in English and Spanish (spoken and written)?
  • Do you have experience providing medical interpretation or real-time translation between English and Spanish?
  • Do you have prior experience working in a healthcare or women's health setting?
  • Do you have US Visa?

Experience:

  • Patient Advocate: 3 years (Required)

Language:

  • Inglés (Required)

Work Location: Remote

  • Patient Services Representative

    hace 4 días

    Desde casa, México Tele-Help LLC A tiempo completo

    **Must Have Strong English** **Pay**: MX$15,000.00 - 18,000 **Full-Time: Role MST Time** Job description: **Patient Services Representative** **Salary**: MX$15,000 **Schedule**: Monday - Friday, 8 AM - 5 PM PDT **About the Role** We are seeking a **Patient Services Representative** to join our remote medical practice team. This role is primarily...

  • Patient Care Navigator

    hace 4 días

    Desde casa, México OneImaging A tiempo completo

    **FULL TIME REMOTE (Contract) POSITION BASED IN USA** **Position Overview**: As a Patient Care Navigator, you will be the primary liaison for English - and Spanish-speaking patients, guiding them through the entire medical imaging journey—from registration to exam completion. You’ll provide compassionate, high-quality support to ensure a smooth,...

  • Patient Care Services Representative

    hace 2 semanas

    Desde casa, México Winona A tiempo completo

    **About Winona**:Winona is one of the leading telemedicine companies providing HRT for women in menopause. We’ve built all of our technology in-house including an EHR, patient care admin system, patient portal, website, marketing technology etc. Winona has two compounding pharmacies and a team of in-house physicians providing world-class care via a fully...

  • Patient Care Services Representative

    hace 1 semana

    Desde casa, México Winona A tiempo completo

    **About Winona**: Winona is one of the leading telemedicine companies providing HRT for women in menopause. We’ve built all of our technology in-house including an EHR, patient care admin system, patient portal, website, marketing technology etc. Winona has two compounding pharmacies and a team of in-house physicians providing world-class care via a fully...

  • Bilingual Patient Intake Coordinator

    hace 1 semana

    Desde casa, México Thrive Ortho and Spine A tiempo completo

    **Bilingual Patient Intake Coordinator (Spanish & English)** **Job Location**: Remote **Industry**:Medical Office - Orthopaedic & Interventional Pain Practices **Job Summary** **What Thrive Ortho & Spine Offers**: - A leadership team that includes two physicians with deep & proven industry expertise, having previously successfully built a large pain...

  • Ai Developer Advocate

    hace 3 semanas

    Desde casa, México Yotta Labs A tiempo completo

    **Location**: Remote (Global)**Type**: Full-time**Company**: Yotta Labs**About Yotta Labs**Yotta Labs is pioneering the development of a Decentralized Operating System (DeOS) for AI workload orchestration at a planetary scale. Our mission is to democratize access to AI resources by aggregating geo-distributed GPUs, enabling high-performance computing for AI...

  • Freelance Patient Coordinator

    hace 3 semanas

    Desde casa, México Immucura Limited SL A tiempo completo

    Immucura Limited is a leading international provider of non-invasive, scientifically proven cancer immunotherapies, offering personalized and empathetic patient care throughout the entire process. As a dynamic and rapidly growing company, we focus on delivering cutting-edge healthcare solutions that combine the latest scientific advancements with a holistic...

  • Neural Network Scientist

    hace 1 semana

    Desde casa, México Wolfram A tiempo completo

    Wolfram, creator of Mathematica, Wolfram|Alpha and Wolfram Language, is seeking a self-motivated and proactive Neural Network Scientist to join its Algorithms R&D team. The Neural Network Scientist will work with the Sound & Vision team to help with massive open online course (MOOC) content creation. This is a temporary position. **Responsibilities**: -...

  • Remote Customer Service Representative

    hace 1 semana

    Desde casa, México Mujtaba Clinic A tiempo completo

    **Job Summary** **Additional Pay will be offered and is incentive pay when hitting Sales Volume for Appointments and Conversions ---All WARM LEADS, NO COLD CALLING** **Overview** We are seeking a dedicated and enthusiastic Customer Service Representative to join our team **at a Medical Office - (Urgent Care, Primary Care, Aesthetics, Weight Loss Clinic)**....

  • Customer Success Advocate

    hace 4 días

    Desde casa, México Rivalry A tiempo completo

    **Description**: We're focused on having the best customer experience in the betting and gaming space. We aren’t willing to accept being marginally better. As we continue on our mission, we’re looking for a talented Customer Success Advocate to join the team to help build the best entertainment brand in the world. **The Role**: The standard job title...