Data analyst Collections

hace 1 semana

Ciudad de México, Ciudad de México Plata Card A tiempo completo

We are looking for a highly skilled Data Analyst to join our Collections team. In this role, you'll play a key part in improving our collections strategies through data-driven insights and rigorous experimentation. You'll partner closely with Risk and Operations teams to optimize recovery performance, agent efficiency, and overall portfolio health.
This position is ideal for someone with strong analytical thinking, proven experience designing and interpreting A/B tests, and a background in fintech or product-driven environments.

Challenges that await you:

  • Design, execute, and evaluate A/B tests and other experiments to identify the best strategies for improving repayment rates, agent productivity, and customer contact efficiency
  • Develop and refine performance metrics, agent incentive models, and operational KPIs
  • Collaborate with Product, Risk, and Operations teams to identify growth opportunities, test process changes, and measure business impact
  • Build and automate data pipelines, dashboards, and monitoring systems to ensure timely, actionable insights
  • Forecast performance and model financial outcomes to support decision-making in collection strategies and resource allocation
  • Communicate findings clearly to non-technical stakeholders and translate data into business actions

What makes you a great fit:

  • 2–4+ years of experience in data analytics, preferably in Collections, Risk, or Product Analytics
  • Strong background in A/B testing and experimental design — from hypothesis formulation and sample sizing to statistical validation and actionable insights
  • Solid understanding of statistics, probability, and causal inference
  • Proficiency in SQL and experience with Python for data analysis
  • Experience with data visualization tools (Tableau or Superset)
  • Proven ability to work with cross-functional teams and communicate analytical results effectively
  • Self-driven, detail-oriented, and comfortable operating in a fast-moving fintech environment.

Your bonus skills:

  • Experience in fintech, lending, or collections analytics
  • Familiarity with data workflow tools such as Airflow or dbt
  • Background in fraud detection, credit risk, or portfolio performance analytics
  • Experience mentoring analysts or leading small analytical initiatives

Our ways of working:

  • Innovative Spirit: A commitment to creativity and groundbreaking solutions
  • Honest Feedback: valuing open, transparent communication
  • Supportive Team: a strong, collaborative community
  • Celebrating Achievements: recognizing our wins together
  • High-Tech Environment: a team full of smart and revolutionary people who date to challenge the status quo of incumbent finances

Our benefits:

  • Relocation support to one of our hubs — Mexico — with assistance for the employee and their family
  • Flexible work from one of our offices or remote
  • Healthcare Coverage
  • Education Budget: Language lessons, professional training and certifications
  • Wellness Budget: Mental health and fitness activity reimbursements
  • Vacation policy: 20 days of annual leave and paid sick leave

  • Senior Collection Data Analyst

    hace 2 días

    Ciudad de México, Ciudad de México PayJoy A tiempo completo

    About PayJoy PayJoy is a mission-first credit provider dedicated to helping under-served customers in emerging markets to achieve financial stability and success.  Our patented technology for secured credit provides an on-ramp for new customers to enter the credit system.  Through PayJoy's point-of-sale financing and credit cards, customers gain access to...

  • Senior Collection Data Analyst

    hace 5 días

    Ciudad de México, Ciudad de México PayJoy A tiempo completo

    About PayJoyPayJoy is a mission-first credit provider dedicated to helping under-served customers in emerging markets to achieve financial stability and success.  Our patented technology for secured credit provides an on-ramp for new customers to enter the credit system.  Through PayJoy's point-of-sale financing and credit cards, customers gain access to a...

  • Data Analyst

    hace 1 semana

    Ciudad de México, Ciudad de México International Data Group A tiempo completo

    OverviewIDC is seeking a Data Analyst to join the Enterprise Infrastructure team. In this role, you will conduct market research and analysis across our programs, helping to shape business strategy through data-driven insights. The ideal candidate can interpret complex quantitative and qualitative data, identify patterns, and translate findings into...

  • Data Analyst

    hace 1 semana

    Ciudad de México, Ciudad de México International Data Group, Inc. A tiempo completo

    Overview:IDC is seeking a Data Analyst to join the Enterprise Infrastructure team. In this role, you will conduct market research and analysis across our programs, helping to shape business strategy through data-driven insights. The ideal candidate can interpret complex quantitative and qualitative data, identify patterns, and translate findings into...

  • Collections Operations Manager

    hace 1 semana

    Ciudad de México, Ciudad de México Félix A tiempo completo

    About Us At Félix, we're building the financial ecosystem for Latin immigrants in the U.S., starting with a revolution in remittances. Our core product is an AI-powered chatbot built on WhatsApp, allowing our users to send money home as easily as sending a text message. We leverage cutting-edge technology like AI, blockchain, and stablecoins to make...

  • Credit & Collections Analyst

    hace 5 días

    Ciudad de México, Ciudad de México Beiersdorf A tiempo completo

    At Beiersdorf, we want to help people feel good about their skin – and our commitment goes far beyond caring for skin. For 140 years, we have developed innovative skin and body care products for well-known brands such as NIVEA, Eucerin, La Prairie, Hansaplast, and Labello. We act according to our purpose, WE CARE BEYOND SKIN, and take responsibility for...

  • Credit & Collections Analyst

    hace 6 días

    Ciudad de México, Ciudad de México BSS Mexico A tiempo completo

    Your TasksThe Credit & Collections Analyst position offers you the opportunity to take ownership of critical financial operations that directly impact the company's cash flow and customer satisfaction. You will be entrusted with overseeing the full credit management lifecycle, from setting and monitoring credit limits to managing overdue payments.Your...

  • Data Analyst in Consumer Teams

    hace 1 hora

    Ciudad de México, Ciudad de México International Data Group A tiempo completo

    OverviewIDC is seeking a Data Analyst to join the consumer devices group. In this role, you will have the opportunity to work on several of IDC's consumer device programs, including wearables, AR/VR, smart home, and personal computing devices. The ideal candidate will be responsible for conducting comprehensive market research, analyzing data, and providing...

  • Collections Supervisor

    hace 6 días

    Ciudad de México, Ciudad de México Moaddel Law Firm A tiempo completo

    :Job SummaryOur mid-sized law firm in Los Angeles is currently seeking a successful Collections Supervisor professional with law firm experience. The Collections Supervisor will be responsible for managing and overseeing the collection of outstanding accounts receivable from law firm clients. You must have strong leadership and communication skills...

  • Billing & Collections Coordinator

    hace 2 horas

    Ciudad de México, Ciudad de México Real Hires A tiempo completo

    Help tenants stay on track. Keep operations running smoothly.We're a U.S.-based property management company looking for a Bilingual Billing & Collections Coordinator who can balance empathy with professionalism. You'll be the friendly yet firm voice guiding tenants through payment reminders, following up on rent, and keeping financial records accurate and...