Customer Service Representative

hace 6 días

Guadalajara, Jalisco, México Wipro A tiempo completo

Job description:

Job Description

Wipro,
 a leading global information technology, consulting and business process services company is looking for your talent to join into one of our projects as a 
Customer Service Representative.

ÂÂ

This position belongs to the Digital Operations and Platforms (
DOP
) area of the company.

J͏ob Responsibilities

  • Solving telephone requests from existing customers.
  • Providing information about products and services (additional services, tariffs).
  • Providing information on Billing for services and payments for customer's services.
  • Resolving customer complaints.
  • Work with Service Requests and their transfer to all competent departments (creation, sending, closing, informing the customer about the status of the request).

R͏equirements

  • 1+ years of experience in Customer service.
  • English advanced level.
  • High school graduated.
  • Professional customer service skills : solution mindset, helping nature, passion for the customer and customer experience.
  • Fair written and verbal communication skills.
  • Critical thinking and logical thinking.
  • Ability to multitask and work under pressure.
  • Thinks outside of the box.
  • Demonstrated ability to be a fast learner and diligent worker.
  • Problem solving abilities.

D͏etails

  • Location:

Guadalajara, Jalisco.

  • Type of work:

On-site.

  • Schedule:

Monday to Friday from 7 AM to 7 PM.

  • What we offer:
  • Life insurance
  • Major medical insurance
  • Dental and vision plan
  • 30 days Christmas Bonus
  • Food Vouchers

Please attach your resume in English to be considered in the open position.

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions.

Applications from people with disabilities are explicitly welcome.

  • Customer Service Representative-

    hace 1 semana

    Guadalajara, Jalisco, México Helpware A tiempo completo

    Customer Service RepresentativeAbout UsHelpware is a technology-driven American company with offices in the USA, Ukraine, Mexico, Germany, Albania, Poland, Puerto Rico, and the Philippines which provides Customer Experience & Operational Support for modern companies. Our team of professionals is driven by the purpose of providing best in class value-adding...

  • Customer Service Representative

    hace 6 días

    Guadalajara, Jalisco, México KTek Resourcing A tiempo completo

    Position: Customer Service Representative (Portuguese)Location: Guadalajara MXYears of experience needed 2–4Technical Skills:Implementing contract management best practicesDevelopment and support for accountsForecast, update, and follow up with different departments.Specialized Supply Chain data management activitiesManage of SAP/S4-EXCEL-OUTLOOKExcellent...

  • Customer Service Representative

    hace 2 semanas

    Guadalajara, Jalisco, México Digital Risk, LLC. A tiempo completo

    Company Description Mphasis applies next-generation technology to help enterprises transform businesses globally. Customer centricity is foundational to Mphasis and is reflected in the Mphasis' Front2Back Transformation approach. Front2Back uses the exponential power of cloud and cognitive to provide hyper-personalized (C=X2C2TM=1) digital experience to...

  • Customer Service Representative

    hace 2 horas

    Guadalajara, Jalisco, México Urrly A tiempo completo USD1,500 - USD1,800

    Work 100% remote on PST hours supporting a busy U.S. plumbing business.Role SnapshotRole: Customer Service RepresentativeLocation/Type: Latin America (Mexico, Colombia, Peru, El Salvador) • RemotePay: $1,500–$1,800 USD/monthSchedule: Full-time, aligned to Pacific Standard TimeImpact: You are the first voice customers hear. You keep jobs booked and days...

  • Customer Service Representative

    hace 2 horas

    Guadalajara, Jalisco, México Helpware A tiempo completo

    About UsHelpware is a technology-driven company with offices in the USA, Ukraine, Mexico, Germany, Albania, Poland, Puerto Rico, and the Philippines which provides Customer Experience & Operational Support for modern companies. Our team of professionals is driven by the purpose of providing best-in-class value-adding services to our partners by leveraging...

  • Customer Service Representative

    hace 2 semanas

    Guadalajara, Jalisco, México Urrly A tiempo completo

    Work 100% remote on PST hours supporting a busy U.S. plumbing business.Role SnapshotRole: Customer Service RepresentativeLocation/Type: Latin America (Mexico, Colombia, Peru, El Salvador) • RemotePay: $1,500–$1,800 USD/monthSchedule: Full-time, aligned to Pacific Standard TimeImpact: You're the first voice customers hear. You keep jobs booked and issues...

  • Customer Service Representative

    hace 6 días

    Guadalajara, Jalisco, México MCC A tiempo completo

    Build your Career with an Industry LeaderMulti-Color Corporation the world's largest prime label and packaging supplier. Join the new MCC and you will have the opportunity to become part of an organization that has been committed to excellence and industry leadership for over 110 years.The Customer Service Team delivers MCC Label's World Class Service model...

  • Bilingual Customer Service Representative

    hace 2 semanas

    Guadalajara, Jalisco, México Tech Solutions A tiempo completo

    About UsWe are a fast-growing U.S.-based drayage logistics company specializing in the movement of containers to and from ports, rail yards, and warehouses. As we expand our team in Mexico, we're looking for motivated and talented professionals who are eager to build a career in the logistics industry.Position OverviewWe are hiring remote Customer Service...

  • Customer Service Representative

    hace 5 días

    Guadalajara, Jalisco, México Wipro A tiempo completo

    Job description:Job DescriptionRole PurposeThe purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs͏DoSupport process by managing transactions as per required quality standardsFielding all incoming help requests from clients via telephone...

  • Sales Representative

    hace 2 días

    Guadalajara, Jalisco, México Mphasis A tiempo completo

    We are looking for a detail-oriented sales coordinator to contribute to the achievement of sales targets by supporting sales representatives, coordinating sales activities, and maintaining good customer relationships. The sales coordinator's responsibilities include supporting sales, ensuring order satisfaction, coordinating with other departments,...