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The goal of Amazon's Global Delivery Strategy Team is to exceed the expectations of our customers by ensuring that their orders, no matter how large or small, are delivered as quickly, accurately, and cost effectively as possible. To meet this goal, we are continually striving to innovate and provide best in class service levels through the introduction of pioneering new products and services. To that end, Amazon is seeking a rock-star strategic and tactical leader with a penchant for process deployment, communication and boots on the ground, roll up your sleeves success.
In this role, you will be primarily responsible for the end-to-end program management of the deployment, implementation and launch of the strategic programs and processes that make up some of Amazon's most innovative logistics initiatives.
Key job responsibilities
Responsibilities include (but are not limited to): · Ensure that you and the Team remain customer obsessed · Ensure that you and the Team take end-to-end ownership of the expanded last mile program and operation · Strategic and tactical leadership of last mile initiatives · Cross functional coordination and task tracking · Communications across various participants to ensure alignment of goals and tasks to guarantee the overall success of the programs · Strategic planning and forecasting to appraise performance and problem resolution · Ability to manage multiple complex projects simultaneously · Work within various time constraints to meet critical business needs; we work fast and hard · Management and execution of cross-functional projects or components of large programs including data gathering, manipulation and analysis, forward looking supply chain approaches and communication of insights & recommendations · Creating and implementing improvements to our transportation network that deliver flexible and efficient products on behalf of our customers · Deployment to various geographies within Mexico in order to launch the most innovative delivery solutions. · External partners negotiation and development skills aligned with AMZL principles. · Compliance and internal controls mindset to make sure that external partners are aligned to our requirements. · Cost wise thinking process to deliver packages with an optimal cost.
- 3+ years of program or project management experience
- 3+ years of working cross functionally with tech and non-tech teams experience
- 3+ years of defining and implementing process improvement initiatives using data and metrics experience
- Bachelor's degree
- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
- Experience defining program requirements and using data and metrics to determine improvements
- 3+ years of driving end to end delivery, and communicating results to senior leadership experience
- 3+ years of driving process improvements experience
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
- Experience building processes, project management, and schedules
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