Payroll & Benefits Specialist - Payroll

hace 2 semanas

Monterrey, México GE Corporate A tiempo completo

As part of this role, will be accountable for collecting and analyzing service requests and inquiries data, to help enhance our self-service tools and increase its usage, partnership with Global Benefits, Cash Mgmt, and external consultants to ensure local compliance. Additionally, active participation on Continuous Improvement is highly expected.

**Essential Responsibilities**
- Calculates, audit and balances payroll amounts and accounts.
- Process end to end payroll utilizing system tools.
- Ensure cases are handled according to all KPI’s..
- Quality Management.
- Provide specialized administrative support to HR Personnel, Managers and Vendors.
- Collect, analyze data to support HR activities and build a channel to connect with local extended teams.
- Reporting improvements to communicate to operations.
- Coordinate and manage interactions with Vendors and COE (Center of Expertise) for our day-to-day.
- Maintains a positive working relationship within the team and with external customers.
- Analytical and Problem-Solving skills.
- Drive productivity and compliance ensuring teams provide “World Class” customer service and advise on complex questions/requests from employees, businesses and HR partners.
- Foster a culture of customer service excellence and continuous process improvement.
- Build and share knowledge of area of expertise by continuously keeping up to date with internal and external updates and changes.
- Collaborate with the other department and provide cross functional guidance and support as needed.
- Knowledge of Mexico Social Security Law.
- Experience and proficiency in TRESS system.
- Proficiency in excel
- Ability to maintain confidentiality of sensitive data.
- Oral and written communication skills.
- Detail oriented.

**Qualifications / Requirements**
- Bachelor’s Degree from an accredited university or college in related area OR in lieu of a degree, a high school diploma/GED or equivalent with at least 4 years of experience in payroll, benefits, HR Operations
- 10% travel

**Desired Characteristics**
- English skills (written and spoken), capable of delivering business presentations in English.
- Capable to work in multiple projects successfully and simultaneously is desirable.
- Self-motivated and able to work independently and as part of a team.
- Culture change driver.
- Experience in multiple payroll tools and system including but not limited payroll tool and system including but not limited to support/ticketing, project management, cloud storage, etc.
- General knowledge of principles and practices within human resources and benefits administration, accounting reconciliation.
- Ability to understand and develop successfully partnerships with customers and peers.
- High Customer Service orientation and Continuous Improvement orientation.
- Experience and proficiency in Workday is a plus.

Note:
**To comply with US immigration and other legal requirements, it is necessary to specify the minimum number of years' experience required for any role based within the USA.** **For roles outside of the USA, to ensure compliance with applicable legislation, the JDs should focus on the substantive level of experience required for the role and a minimum number of years should NOT be used.**

**Additional Information**:
**Relocation Assistance Provided**:No

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