IT Application Support Analyst

hace 2 semanas

Colonia Polanco, México Mercer A tiempo completo

We are MarshMcLennan, we offer consulting and risk management services, insurance brokerage and insurance program management for different sectors of the economy through the business units: Marsh, Mercer, Guy Carpenter and Oliver Wyman.

**IT Application Support Analyst**

**What can you expect?**
- Be part of the Marsh McLennan team, a global leader in risk, strategy, and people management.
- Opportunity to interact with different areas of Marsh and career growth.
- Internal client management, Global exposure.
- Handling support to various regions viz. US, Canada, Colombia.
- Work in a diverse culture and global team which enhance solution and innovation.

**What's in it for you?**
- Hybrid work (home/office).
- Life Insurance
- Major Medical Insurance
- Other insurances at preferential rates
- Christmas bonus
- Saving fund
- Additional days off.
- Among others.

**We will count on you to**:

- Assist in troubleshooting and resolving issues related to Unqork, Java Spring, and REST API.
- Develop and maintain a deep understanding of our product offerings, including Unqork, Java Spring, and REST API.
- Formulate proposals for problem resolution and/or improvements.
- Ensures all relevant implementation, support, and change management processes are adhered to (i.e. Software Development Lifecycle and Change Management).
- Supports Project Teams ensuring technology related projects are implemented successfully and on time with mínimal impact to the production environment.

**What do you need to have?**
- Associate degree or bachelor’s degree in a technology related discipline; OR a combination of work experience, education, and training equivalent to a two-year college degree in a technology related discipline.
- Minimum of 2 years related work experience.
- Strong knowledge in Java, Spring, REST API
- Knowledge in Unqork (preferred)
- English proficiency.

**What makes you stand out?**
- Excellent problem-solving and analytical skills.
- Effective communication and interpersonal skills.
- Ability to work collaboratively in a team environment.
- Experience working with clients, both internal and external, is preferred.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people regardless of their sex/gender, marital or parental status, ethnic origin, nationality, age, background, disability, sexual orientation, gender identity or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local based teams will identify at least one “anchor day” per week on which their full team will be together in person. office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

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