IT Support

hace 5 días

Colonia Polanco, México Avaso Technology Solutions A tiempo completo

Position: Desktop / Network Support**Job Type**: Full time Contract for 6 months (Extendable)**Responsibilities**:- Perform IMAC (installs, moves, add, changes) services on hardware on desktops, laptops, tablets, flat panel monitors, printers, point of sale (POS) + peripherals, routers, firewalls, switches, access points, & servers- Perform desktop and COTS software installation/upgrades including staging & imaging- Provide break-fix services- Perform 1st or 2nd deskside support services troubleshooting & remediating hardware, software, and network-related issues for end-users- Provide 1st or 2nd level help desk support to end-users- Perform LAN and internet working related activities- Handle bench repairs & remedial maintenance- Deal with 3rd party IT vendors as required- Manage IT asset inventory as required- **Knowledge, Skills, and/or Abilities Required**:- 1-2 years of hardware, software (Windows 7/10), and end-user support experience- Demonstrate junior-to-intermediate internet working and troubleshooting skills- Possess minimum of a Diploma from a recognized IT program- A+ certification required and other IT industry certifications from CompTIA, Microsoft, Cisco, or other OEMs (Dell, Toshiba, Lenovo, HP, etc.) preferred- Must be a self-starter who can manage multiple tasks concurrently- Excellent customer service skills- Strong verbal and written communication skills- Ability to work independently or as part of a team- Ability to complete tasks effectively with mínimal supervision- Available to work flexible work schedules**Job Types**: Full-time, ContractContract length: 6 months**Salary**: From $15,000.00 per month**Experience**:- Technical support: 1 year (required)- Computer hardware: 1 year (required)**Language**:- English (required)

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