Installation Technician 4

**WHO WE ARE**

AVI-SPL is a digital enablement solutions provider who transforms how people and technology connect to elevate experiences, create new value, and enable organizations to thrive and grow. We are the largest provider of collaboration technology solutions, which include our award-winning managed services.

Our highly certified industry experts and innovation leaders share a vision to help people work smarter and live better. We believe that success starts with a sound team and that an inclusive and diverse workplace moves us all forward.

**WHAT YOU’LL DO**

The Installation Technician 4 will perform installation tasks for AVI-SPL contracted projects including but not limited to: cable pulls, cable terminations, system equipment and components, rack fabrication and wiring, layout for equipment and metal fabrication. The Installation Technician 4 will be expected to lead and direct installation crews (internal or subcontracted) on large and complex projects and engage in specific system testing by coordinating and reporting progress to Project Manager ensuring projects achieve time, scope, budget, quality, safety and customer satisfaction requirements.

**Day-To-Day Responsibilities**:

- Perform installation tasks as noted in job summary based on project scope and directives
- Demonstrate job site leadership, provide mentorship to all site Technicians on site and verify quality of work
- Read and interpret electronic schematics and architectural blueprints
- Use hand and power tools to solder and crimp connectors along with various other installation system related tasks
- Test point to point cabling, functionality of systems, and code for control and DSP systems - field load as necessary
- Support an Engineer or Programmer with minor programming changes
- Track, manage and secure all associated equipment and tools on jobsite
- Work with office staff to initiate return material authorizations as needed
- Support the Project Manager with site supervision of install team, communication of daily job site status, and completion of required job documentation as needed
- Act as customer liaison on site per project scope and directives - direct on-site change requests to Project Manager for confirmation and final direction
- Communicate and coordinate with other trades on site
- Perform client training as needed
- Travel to various job sites required
- Perform additional tasks, responsibilities, and projects as needed to support the team and organization, ensuring flexibility in adapting to evolving priorities and objectives.

**Items to Consider**:

- AVI-SPL reserves the right to alter work hours and work location as necessary. Work hours may vary based on client requirements and may include travel to various locations in support of the account.
- This position will generally work on customer sites and may deal with a construction site type of work environment.

**WHAT WE’RE LOOKING FOR**

**Must-Haves**:

- Excellent written and verbal communication skills, including the ability to present technical information to both technical and non-technical audiences. Strong client-facing skills, including the ability to build and maintain strong client relationships.
- High level of professionalism, strong work ethic, and a commitment to delivering high-quality work.
- Advanced understanding of audio-visual systems, including projectors, screens, speakers, microphones, video conferencing equipment, digital signage, and control systems.
- Advanced proficiency in installing, terminating, and troubleshooting low-voltage cabling (e.g., HDMI, CAT5e/6, fiber optic), and experience with conduit runs, cable trays, and other wiring methods.
- Advanced ability to diagnose and resolve technical issues with audiovisual equipment and systems.
- Expert-level understanding of network infrastructure and how it integrates with audiovisual systems (e.g., IP-based systems, streaming, cloud-based services).
- Expert-level troubleshooting skills to diagnose and resolve highly complex and multifaceted technical issues. This may involve analyzing system logs, network traffic, and using specialized diagnostic tools.
- Ability to use hand and power tools in a safe and efficient manner.
- Ability to work and think independently to meet deadlines.
- Proven ability to lead and manage site teams on large-scale, complex projects, including allocating assigned installation resources to achieve project timelines. Knowledge and understanding of emerging technologies within the audiovisual industry.
- Routinely advises Project Manager on installation related concepts affecting project planning, scheduling, and budgeting.
- Routinely advises Project Engineer in developing solutions to complex technical issues.
- Routinely assists Programmer in loading and testing code on site.
- Ability to use hand and power tools in a safe and efficient manner.
- External Training:

- Valid and current AVIXA CTS-I General Certification required (Good - CTS-I