Organizational Development Supervisor

hace 6 días

Tijuana, México Emprego MX A tiempo completo

Descripción y detalle de las actividades

Summary: Coordinate the strategies and plans for the retention of talent in the different areas of the organization, blending in the management of engagement initiatives and ensuring that the onboarding processes are aligned with the needs of the organization and the market. Job responsibilities: 1. Analysis and retention strategies Coordinate the attrition analysis of the Tijuana site alongside with the Business Owners and support areas. Generate and coordinate strategies for talent retention alongside with the Geese team. Coordinate the weekly attrition meeting as well as its documentation process. Follow up on the action plans resulting from the weekly attrition meeting with those responsible for each of the initiatives, ensuring their compliance. Coordinate meetings with the attrition committees of the operational areas, supporting follow-up on action plans that require support from administrative areas. Lead the hand-off process between the areas of Talent Acquisition, Human Resources and Organizational Development, ensuring participation and monitoring of the established agreements. 2. Measurement of key retention indicators Coordinate the efforts related to internal surveys that measure the climate and voice of the employee, ensure the execution of focus groups with teams from all over the organization to contribute to the insight of the formal instruments. Coordinate the execution of the quarterly and annual Ambassador's voice surveys. Generate and present reports of results obtained from surveys and focus groups in various human resources and management forums. Generate and develop internal committees in favor of talent retention. And execute a timely follow-up plan for the concerns/escalations shared by new recruits in the surveys and escalate them with the corresponding areas. Design new evaluation tools and update the current ones based on the needs of the plan to reduce turnover.

Experiência y requisitos

Required: Bachelor´s degree Previous experience supervising teams and attrition related projects

Organización

Seguros Confie

Giro

Telemarketing

Actividad principal

We are a call center that offers services to different brands in the insurance industry.

Número de empleados

1234

/**Área** Recursos Humanos

**Contrato** Permanente

**Turno** Diurno

**Jornada** Tiempo Completo

**Estudios** Titulo Profesional

**Sexo** Indistinto

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