Application Support Engineer

hace 2 semanas

Desde casa, México Fixity technologies A tiempo completo

Responsibilities:

- Identify defects, discrepancies, and trends by ways of code debugging or log analysis
- Adopt various tools developed by AppBank Engineering team to automate failures using machine learning techniques and notify discrepancies in the health of production and automation of health-restoration, with a focus on continuous measurement of risk and cost.
- Identify alerts / processes that can be automated and then work with AppBank Engineering team in automating them
- Actively participate in Change management process with view to manage risk in production environment
- Build and improve run books for generalists to minimize operational errors and gain fungibility/efficiency
- Willing to learn and troubleshoot/support proprietary technologies not available through market place. No knowledge of proprietary technologies is required pre-hire **You’ll have (Qualification & Experience)**:Minimum Education and Education Requirements**:

- Bachelor’s degree (U.S. or equivalent) and Five (5) years of software development experience
- **Must have skills and/or licenses required to perform the job**:

- Computer Science concept of Data Structures in practical use cases
- Problem solving in a development or production environment, including experience observing patterns, analyzing root cause and suggesting ideas to resolve issues
- Good communication skills with ability to articulate the technical and functional aspects of a development/production problem to help drive solutions with App Dev teams and senior stakeholders
- One of the following Structured or Object Oriented programming languages: Java
- One of the following Scripting languages: Shell script, Perl, JavaScript or Python etc.
- One of the following RDBMS environments: Sybase ASE/IQ, Oracle or DB2

Top skills: Java, SQL, UNIX **Optional skills or qualification (Nice to have)**
- Experience in the Financial Service Industry
- Experience in Cluster Computing and Big Data solutions: Spark, Hadoop, HDSF, XRS using public cloud
- Degree in Computer Science

Pay: $55,000.00 - $75,000.00 per month

**Experience**:

- JAVA support: 3 years (required)
- SQL: 3 years (required)
- Unix/Linux: 3 years (required)
- Production Support (L2/L3): 3 years (required)
- Scripting (Shell/Perl/Python) : 2 years (required)

**Language**:

- English (required)

Work Location: Remote

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