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Sr. Partner Engagement Manager

hace 2 semanas

Ciudad de México Roku A tiempo completo

**Teamwork makes the stream work.**:
**Roku is changing how the world watches TV**:
Roku is the #1 TV streaming platform in the US, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.

From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.

**About the team**:
The Partner Management team’s mission is to guide our content partners to imagine, develop, and publish best in class video apps and experiences. As the main point of contact for platform, product, and technical topics, we partner closely with content publishers, 3rd party developers, and cross-functional teams within Roku, including Content Acquisition, Partner Growth, Payments, Advertising, Partner Initiatives, Product and Engineering. In addition to facilitating onboarding and channel launches across the world, we help partners build channels that delight customers while ensuring compliance to Roku’s platform and business requirements.

**About the role**:
Senior Partner Manager - LATAM will serve as a liaison between content partners in LatAm and Roku. This unique, externally facing role requires skill in not only partner management but a strong technical background.

Through content partnerships and programs, Roku works with video content producers to develop their online video business by combining their content creation and management expertise with the audience, monetization, and analytics strength of Roku’s platform.

Based in San Jose, California, USA, up to 25% travel may be required.

This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.

**What you'll be doing**:

- Assist with the management of relationships and day-to-day activities of media partners and vendors. You will work directly with external partners as well as with internal cross-functional teams (e.g., Content Acquisition, Partner Engineering, Developer Relations, and Partner Marketing) to support the execution of content channel development activities and be the driving force behind the content partner progress
- Post-deal end-to-end technical partner management including on-boarding and ongoing support of partners
- Oversee the successful launch of channels across LatAm, from managing their success thru certification, channel launch and manage post-launch channel updates and requests. Ensure highly functional teamwork and excellent partner experience
- You will assist with the execution of go-to-market business initiatives to support the growth of the different markets and will serve as a key role in guiding partners to follow Roku’s business and technology roadmaps
- Become a product expert to answer questions/inquiries from partners’ product and technical teams; engage experts as necessary to help with detailed technical queries
- Communicate and deploy key Roku product initiatives with partners working with engineering, operations, and marketing
- Identify risks, develop mitigation strategies, and facilitate resolution internally and with partners

**We're excited if you have**:

- Spanish language proficiency required. Portuguese language fluency a bonus
- 10+ years of relevant partner relationship management and program management experience - Demonstrated a track record of successfully leading highly visible partner projects. Proven ability to forge and optimize relationships with partners and colleagues. Experience driving schedules, and deliverables with partners
- Strong technical ability with a good understanding of Roku and OTT-related technologies - Experience with entertainment delivery solutions, online content providers, service operators, video streaming file formats, DRM, and digital ad insertion. Also, have hands-on experience with tools like JIRA, Zendesk, and Salesforce
- Consumer Electronics - Strong understanding of the development and manufacturing lifecycle of consumer products
- Leadership - You are also a charismatic leader that has proven relationship management success and a track record of successfully managing programs and executing initiatives
- Bachelor’s degree qualification in Engineering, Business or related discipline required

**#LI_CU1**:
**The Roku Culture**:
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are