Total Rewards Services Professional

hace 5 días

Guadalajara, México Ingredion Global Business Services, S.A. de C.V. A tiempo completo

**Location**: Guadalajara, Jal. México
Reports to Leader, Total Rewards Services (SSC)
**Grade**: E
**Temporary**: Maternity Leave

Key Deliverables
- Research, analyze, and resolve benefit issues or inquiries escalated by the Customer Service Rep./Functional Specialists and other stakeholders for the US/CAN.
- Work together with the Business HR and audits AIP Bonus Plan, request changes if necessary.
- Administer benefits including eligibility audits, new hire and new enrollment audits, termination, and life event changes, benefits reimbursement, only for the US/Canada.
- Assist with the benefits transfer process for employees transferring in and out of state or country (only for Canada).
- Manage retirement, retirement plan administration, quality control audits oversight, and implementation on plan design changes for the US/Canada.
- Work with vendors to plan, administer, and resolve benefit, and retirement for the US/Canada.
- Work together with the Business HR and CoE to continuously improve benefits administration processes, procedures, and technologies.
- Manage Benefits, Achieve Recognition and Global Mobility Invoices payment and follow up of each payment (Benefits only for the US/CAN).

**Desired behaviors and attributes**:
Exhibits knowledge of HR operations
Possesses working knowledge of HR policies, practices, and procedures
Knowledge of general HR transactions
Prior experience with data management processes
Ability to handle multiple requests in a timely manner
Ability to manage complex requests within tight deadlines
Ability to resolve conflicts and mitigate difficult issues
Excellent analytical and problem-solving skills
Excellent organizational skills
Strong attention to detail
Strong customer service focus
Strong interpersonal and listening skills
Strong communication skills
Effectively manages ambiguity
Ability to maintain objectivity under pressure
Ability to handle confidential and sensitive information

**Knowledge, Skills, and Requirements**:
University Degree or equivalent experience in a related field
1-2 years service center experience with direct customer interaction
Familiar with total rewards tools and processes preferred
Proven time management skills, and a strong sense of urgency
Ability to quickly comprehend requirements and carry out transactions in accordance with set standards
Ability to establish effective professional working relationships
Problem-solving skills and a customer service orientation
Able to run reports and interpret data to conduct analysis
Consistent exercise of judgment and escalation as necessary to resolve problems
Strong work ethic, integrity and personal accountability
Strong communication and interpersonal skills and a collaborative team spirit
Proficient use of applicable technology and MS Office
Demonstrated ability to communicate verbally and in writing
**Multi-lingual fluency**: English (required)

**Relocation Available**: No

  • Total Rewards Services Professional

    hace 5 días

    Guadalajara, México Ingredion A tiempo completo

    Location: Guadalajara, Jal. México Reports to Leader, Total Rewards Services (SSC) Grade: E Temporary : Maternity Leave Key Deliverables - Research, analyze, and resolve benefit issues or inquiries escalated by the Customer Service Rep./Functional Specialists and other stakeholders for the US/CAN. - Work together with the Business HR and audits AIP...

  • Igs HR Total Rewards Manager

    hace 5 días

    Guadalajara, México Ingredion A tiempo completo

    **Total Rewards Manager** **LOCATION**:Guadalajara, Mexico **REPORTS TO**:Sr. Manager, Human Resources Shared Services **DIRECT REPORTS**:Yes **SCOPE**:Global **WORKPLACE TYPE**:Hybrid **Company Background**: Ingredion is a Fortune 500 provider of ingredient solutions that helps nourish, comfort, sustain, and delight people around the world....

  • Igs HR Total Rewards Manager

    hace 5 días

    Guadalajara, México Ingredion Incorporated A tiempo completo

    **About Ingredion**: Join Ingredion, where innovation impacts lives worldwide! Without even realizing it, you have experienced our work in your favorite chocolate, your pet’s food, the paper you write on, and your everyday snacks. As a global powerhouse across more than 60 industries, we harness the potential of natural ingredients to transform lives....

  • Igs HR Total Rewards Manager

    hace 6 días

    Guadalajara, México Ingredion Incorporated A tiempo completo

    **About Ingredion**:Join Ingredion, where innovation impacts lives worldwide! Without even realizing it, you have experienced our work in your favorite chocolate, your pet’s food, the paper you write on, and your everyday snacks. As a global powerhouse across more than 60 industries, we harness the potential of natural ingredients to transform lives....

  • Igs HR Total Rewards Manager

    hace 6 días

    Guadalajara, México Ingredion Incorporated A tiempo completo

    **About Ingredion**: Join Ingredion, where innovation impacts lives worldwide! Without even realizing it, you have experienced our work in your favorite chocolate, your pet’s food, the paper you write on, and your everyday snacks. As a global powerhouse across more than 60 industries, we harness the potential of natural ingredients to transform lives....

  • Senior Total Rewards Analyst

    hace 5 días

    Guadalajara, México Brown-Forman A tiempo completo

    CURRENT EMPLOYEES, CONSULTANTS, AND AGENCY PARTNERS:For best results, use Google Chrome to view this page.Meaningful Work From Day One:This position exists to deliver comprehensive total rewards initiatives and programs which support our philosophy of providing total rewards that are attractive, fair, and equitable. This person is expected to deliver and...

  • Senior Total Rewards Analyst

    hace 4 semanas

    Guadalajara, México Brown-Forman A tiempo completo

    CURRENT EMPLOYEES, CONSULTANTS, AND AGENCY PARTNERS:For best results, use Google Chrome to view this page.Meaningful Work From Day One:This position exists to deliver comprehensive total rewards initiatives and programs which support our philosophy of providing total rewards that are attractive, fair, and equitable. This person is expected to deliver and...

  • Senior Manager

    hace 4 semanas

    Guadalajara, México Brown-Forman A tiempo completo

    Imagine working for a company that welcomes you in, inspires you to bring your best self to every opportunity, and encourages you to grow and develop your career in a resilient and fun industry. Brown-Forman offers our employees this kind of career and environment and has for more than 150 years. Together, we proudly live and work by our values, striving...

  • Manager, Professional Services

    hace 2 semanas

    Guadalajara, México GovOS A tiempo completo

    **Who We Are**: GovOS is a leading provider of transaction and compliance software for state and local governments to streamline property, licensing, and tax interactions with businesses and citizens. Headquartered in Austin, Texas, GovOS serves more than 800 government agencies across the United States. With the company's secure suite of cloud-based...

  • Compensation and Benefits Services Professional

    hace 6 días

    Guadalajara, México Ingredion Brasil Ingredientes Industriais Ltda. A tiempo completo

    The Compensation and Benefits Services Professional, Brazil will provide functional expertise and specialized administration of compensation & benefits. They will own and deliver continuous improvement, vendor management, operational reporting, and service management. They will interface with Business HR and CoEs to continuously improve services. **Key...