CRM Specialist

hace 7 días

Ciudad de México APLAZO, S.A. DE C.V. APL200511RL7 A tiempo completo

Role’s Mission

Key responsibilities

- **Customer journey support**: Help implement automated communication flows to improve engagement and customer lifetime value.

- **Data-driven learning**: Support in analyzing campaign results, building reports, and identifying insights to improve performance.

- **Testing & optimization**: Contribute to A/B tests and learn how to translate results into actionable recommendations.

- **Cross-team collaboration**: Work closely with marketing, product, and credit teams to ensure seamless execution of customer communications.

- **Continuous learning**: Stay curious about new CRM tools, strategies, and best practices to help the team grow and improve

**Requirements**:
Must have

- **Experience**:

- 0-2 years of experience in marketing, CRM, or related roles (internships or academic projects count).

- **Motivation**:

- Strong desire to learn, grow, and build a career in CRM and digital marketing.

- **Technical skills**:

- Basic Excel/Google Sheets skills
- Willingness to learn SQL and CRM platforms
- SQL knowledge is a big plus

- **Soft skills**:

- Curiosity and willingness to learn
- Analytical mindset
- Teamwork and collaboration
- Attention to detail
- Good communication and time management

- **Academic background (studies or certifications)**
- Bachelor’s degree

**Languages**:

- Spanish
- English (Level: fluent)

Personal data collected during the recruitment process will be processed in accordance with the Privacy Notice of Aplaz, S.A. de C.V. (“Aplazo”), available at our Privacy and Policy Notice.

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