Customer Engagement Specialist

hace 3 días

Cerradas de Oriente I, México POLYGROUP INDUSTRIAS MEXICO SA DE CV A tiempo completo

Our Customer Engagement Specialist provides information about our brands and products and answers questions or resolves concerns about our seasonal outdoor/indoor products.

**Key Responsibilities of**a Customer Engagement Specialist
- Be outgoing, engaging, and passionate about conversations.
- Maintain accurate customer and product information.
- Effectively resolve and de-escalate customer issues.
- Actively promote brand names, products, and services.
- Positively represent the company.
- Engage with customers in a lively and enthusiastic manner.
- Collaborate effectively with team members.
- Address inquiries about the brand.
- Demonstrate product functionality to customers.

**Required Knowledge, Skills, and Abilities**
- Proficiency in speaking and writing in English.
- Outgoing and energetic, with the ability to engage in customer conversations.
- Strong verbal communication skills.
- Prior experience in customer service is essential.
- Ability to read and understand flow charts.
- Thrive in a fast-paced work environment.
- Excellent multi-tasking abilities.

Tipo de puesto: Tiempo completo, Por temporada

Sueldo: A partir de $1.00 al mes

Beneficios:

- Estacionamiento de la empresa
- Seguro de vida
- Servicio de comedor
- Vales de despensa

Pago complementario:

- Bono de asistencia
- Bono de permanencia
- Bono de productividad
- Bono de puntualidad

Idioma:

- Inglés (Obligatorio)

Lugar de trabajo: Empleo presencial

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