Empleos actuales relacionados con Customer Service Group Mgr - Ciudad de México - Citi

  • Customer Service Analyst

    hace 4 semanas


    Ciudad de México Citi A tiempo completo

    The Customer Service Analyst 1 is an entry-level position responsible for assisting in customer related activities and providing resolutions in coordination with the Customer Service team. The overall objective of this role is to address external customer issues and provide ongoing customer service support.**Responsibilities**:- Serve as single point of...


  • Ciudad de México GEA Group A tiempo completo

    GEA is an international engineering company and one of the largest suppliers for the food, beverage, chemical, pharmaceutical and farm technology industries. We are focused on supporting our clients as we all work towards more sustainable production in all the industries we support. To support our growing business, we are looking for a new Service Sales...


  • Ciudad Juarez, México TECMA A tiempo completo

    **Requirements**:- Bachelor's degree- Bilingual- + 3 years of experience in customer service- Previous sales experience- Experience in configuring new customer accounts- Experience in representing the IT group on customer integration calls- SQL experience- API experience- E-commerce marketplaces (Amazon, E-bay, etc)Tipo de puesto: Tiempo completoHorario:-...


  • Ciudad de México OEC Group A tiempo completo

    About Us OEC Group has been a leader in freight forwarding since 1981! With headquarters in Taipei, Taiwan, regional hubs in New York, and branches across Asia, North America, and Europe, we're proud to be a strong player in a fast-growing global market. Our ambition drives us to be one of the top names in logistics and importing. What You'll Be Doing Build...


  • Ciudad de México Citi A tiempo completo

    The Customer Service Intermediate Analyst is an intermediate-level position responsible for providing clients with resolutions and support in coordination with the Customer Service team. The overall objective of this role is to address external customer issues and provide ongoing customer service support. **Responsibilities**: - Manage a portfolio of...


  • Ciudad de México Citi A tiempo completo

    The Customer Service Intermediate Analyst is an intermediate-level position responsible for providing clients with resolutions and support in coordination with the Customer Service team. The overall objective of this role is to address external customer issues and provide ongoing customer service support. **Responsibilities**: - Manage a portfolio of...


  • Ciudad de México Citi A tiempo completo

    The Customer Service Intermediate Analyst is an intermediate-level position responsible for providing clients with resolutions and support in coordination with the Customer Service team. The overall objective of this role is to address external customer issues and provide ongoing customer service support.**Responsibilities**:- Manage a portfolio of...


  • Ciudad de México Integon Service Co. A tiempo completo

    About IntegonIntegon is a division in Mexico of one of the largest insurance companies in the United States of America. Since 2019, it has been certified as a Great Place To Work. Integon provides support to its insurance company affiliates, offering property and casualty insurance products.At Integon, our customer support roles are central to our...

  • Customer Service Analyst

    hace 4 semanas


    Ciudad de México Citi A tiempo completo

    The Customer Service Analyst 2 is an intermediate-level position responsible for providing clients with resolutions and support in coordination with the Customer Service team. The overall objective of this role is to address external customer issues and provide ongoing customer service support.**Responsibilities**:- Serve as single point of contact for...


  • Ciudad de México Citi A tiempo completo

    The Customer Service Analyst 2 is an intermediate-level position responsible for providing clients with resolutions and support in coordination with the Customer Service team. The overall objective of this role is to address external customer issues and provide ongoing customer service support.**Responsibilities**:- Serve as single point of contact for...

Customer Service Group Mgr

hace 2 semanas


Ciudad de México Citi A tiempo completo

The Customer Service Group Manager is a senior management-level position responsible for accomplishing results through the management of a team or department to drive client resolution and support activities in coordination with the Customer Service team. The overall objective of this role is to drive the seamless delivery of customer service support to external clients. **Responsibilities**: - Manage multiple teams or a functional area and evaluate employee performance and provide recommendations for pay increases, budget and resource planning, promotions, terminations, etc. - Engage in higher-level strategic planning with senior directors of areas, such as Citi phone, inbound sales, outbound sales, mortgage, etc. - Accountable for end results of an area including budgeting, resources, policy formulation and planning - Engage in short - to medium-term planning of actions and resources for own area and manage complex and highly variable issues with substantial potential impact - Ensure essential procedures are followed and contribute to defining standards **Qualifications**: - 10+ years of relevant experience - Consistently demonstrate clear and concise written and verbal communication - Ability to present ideas - Proven negotiation skills - Demonstrated leadership with accountability for results and deliverables - Consistently demonstrate strategic thinking and ability to make complex decisions **Education**: - Bachelor's degree/University degree or equivalent experience - Master's degree preferred**Job Family Group**: Customer Service - **Job Family**: Institutional Customer Service - **Time Type**: Full time - Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**. View the **EEO Policy Statement**. View the **Pay Transparency Posting