Customer Service Analyst
hace 2 días
The Customer Service Analyst 2 is an intermediate-level position responsible for providing clients with resolutions and support in coordination with the Customer Service team. The overall objective of this role is to address external customer issues and provide ongoing customer service support.**Responsibilities**:- Serve as single point of contact for internal partners and external clients, interacting with key teams to identify and resolve issues- Ensures customer inquiries are answered in an efficient and timely manner, maintaining compliance with departmental standards- Conduct necessary analyses to address client needs- Communicate resolutions to clients- Develop and maintain client portfolio through regular calls and face to face interaction, as needed- Inform clients about problems (system failures, market issues) and provide regular resolution updates**Qualifications**:- 0-2 years of relevant experience- Intermediate/Advanced English- Experience in customer service preferred- Computer proficiency- Consistently demonstrate clear and concise written and verbal communication- Proven investigative and analytical skills- Demonstrated ability to present concepts and influence change- Consistently deliver high-quality customer service with focus on building client relationship and achieving quality results- Proven ability to work under limited supervision within a team environment**Education**:- Bachelor's degree/University degree or equivalent experience**Job Family Group**:Customer Service- **Job Family**:Institutional Customer Service- **Time Type**:Full time- Citi is an equal opportunity and affirmative action employer.Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**.View the **EEO Policy Statement**.View the **Pay Transparency Posting
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Customer Service Analyst
hace 2 días
Ciudad de México Citi A tiempo completoThe Customer Service Analyst 1 is an entry-level position responsible for assisting in customer related activities and providing resolutions in coordination with the Customer Service team. The overall objective of this role is to address external customer issues and provide ongoing customer service support.**Responsibilities**:- Serve as single point of...
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Customer Service Analyst
hace 4 días
Ciudad de México Citigroup A tiempo completo**Discover your future at Citi**: Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact. **Job Overview**: The Customer Service Analyst 1 is an entry-level...
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Corporate Customer Service Analyst
hace 2 semanas
Ciudad de México Citi A tiempo completoThe Customer Service Analyst 2 is an intermediate-level position responsible for providing clients with resolutions and support in coordination with the Customer Service team. The overall objective of this role is to address external customer issues and provide ongoing customer service support. **Responsibilities**: - Serve as single point of contact for...
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Customer Service Analyst
hace 2 semanas
México Continental A tiempo completoThe Customer Service Analyst serves as the primary contact for customers. The CSR is responsible for taking orders, creating deliveries, handling routine inquiries, complaints, residuals, claims, and refunds. He/She will understand and possess knowledge about various Contitech products, how they are manufactured, and the applications products can be used...
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Customer Service Analyst 1
hace 3 semanas
Ciudad de México Citi A tiempo completoThe Customer Service Analyst 1 is an entry-level position responsible for assisting in customer related activities and providing resolutions in coordination with the Customer Service team. The overall objective of this role is to address external customer issues and provide ongoing customer service support.**Responsibilities**:- Serve as single point of...
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Customer Service Analyst
hace 15 horas
Ciudad de México MultiLatin Background Screening A tiempo completoImportante Consultoría de Servicios Internacional solicita:Buscamos tu talento como:**CUSTOMER SERVICE ANALYST / SERVICIOS TI - SOFTWARE**- **URGENTE**_**Requisitos**:- Licenciatura trunca o Terminada- 3 años de experiência desempeñándose como customer care, customer service, atención a clientes a sector corporativos, asistencia de soporte a clientes...
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Customer Service Analyst
hace 2 días
Ciudad de México MultiLatin Background Screening A tiempo completoImportante Consultoría de Servicios Internacional solicita: Buscamos tu talento como: **CUSTOMER SERVICE ANALYST / SERVICIOS TI - SOFTWARE** - **URGENTE**_ **Requisitos**: - Licenciatura trunca o Terminada - 3 años de experiência desempeñándose como customer care, customer service, atención a clientes a sector corporativos, asistencia de soporte a...
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Customer Service Analyst
hace 2 días
Ciudad de México Johnson & Johnson A tiempo completo.**CUSTOMER SERVICE ANALYST**En Johnson & Johnson, la compañía de cuidado de la salud más grande del mundo, nos unimos con un propósito: transformar la historia de la salud en la humanidad.La diversidad y la inclusión son esenciales para continuar construyendo nuestra historia de pioneros e innovación, que ha estado impactando la salud de más de mil...
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Customer Service Analyst
hace 2 días
Ciudad Juarez, México ZF ELECTRONIC SYSTEMS JUAREZ SA DE CV A tiempo completo**ZF ELECTRONIC SYSTEMS JUAREZ SA DE CV** **Solicita**: **Customer Service Analyst** **Descripción y Requisitos** **Requirements**: - Bachelor’s degree (Engineering, Supply Chain Management, Economics, or related field and/or 4+ years of related experience) - 4+ years (progressive) of professional experience encompassing many of the following fields -...
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Customer Service Analyst
hace 15 horas
Ciudad Juarez, México ZF ELECTRONIC SYSTEMS JUAREZ SA DE CV A tiempo completo**ZF ELECTRONIC SYSTEMS JUAREZ SA DE CV****Solicita**:**Customer Service Analyst****Descripción y Requisitos****Requirements**:- Bachelor’s degree (Engineering, Supply Chain Management, Economics, or related field and/or 4+ years of related experience)- 4+ years (progressive) of professional experience encompassing many of the following fields - Customer...
