Customer Service Analyst
hace 3 semanas
The Customer Service Analyst 1 is an entry-level position responsible for assisting in customer related activities and providing resolutions in coordination with the Customer Service team. The overall objective of this role is to address external customer issues and provide ongoing customer service support.**Responsibilities**:- Serve as single point of contact for internal partners and external clients, interacting with key teams to identify and resolve issues- Ensures customer inquiries are answered in an efficient and timely manner, maintaining compliance with departmental standards- Conduct necessary analyses to address client needs- Communicate resolutions to clients**Qualifications**:- Previous relevant experience preferred- Experience in customer service- Proven investigative, analytical and risk management skills- Demonstrated ability to present concepts and influence/lead change- Consistently demonstrate clear and concise written and verbal communication- Consistently deliver high-quality customer service with focus on building client relationship and achieving quality results**Education**:- Bachelor's degree/University degree or equivalent experience- **Job Family Group**:Customer Service- **Job Family**:Institutional Customer Service- **Time Type**:Full time- **Most Relevant Skills**Please see the requirements listed above.- **Other Relevant Skills**For complementary skills, please see above and/or contact the recruiter.-- View Citi’s _EEO Policy Statement_ and the _Know Your Rights_ poster._
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Customer Service Analyst
hace 3 semanas
Ciudad de México Citi A tiempo completoThe Customer Service Intermediate Analyst is an intermediate-level position responsible for providing clients with resolutions and support in coordination with the Customer Service team. The overall objective of this role is to address external customer issues and provide ongoing customer service support.**Responsibilities**:- Manage a portfolio of...
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Customer Service Analyst
hace 3 semanas
Ciudad de México Citi A tiempo completoThe Customer Service Analyst 2 is an intermediate-level position responsible for providing clients with resolutions and support in coordination with the Customer Service team. The overall objective of this role is to address external customer issues and provide ongoing customer service support.**Responsibilities**:- Serve as single point of contact for...
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Corporate Customer Service Analyst
hace 4 días
Ciudad de México Citi A tiempo completoThe Customer Service Analyst 2 is an intermediate-level position responsible for providing clients with resolutions and support in coordination with the Customer Service team. The overall objective of this role is to address external customer issues and provide ongoing customer service support.**Responsibilities**:- Serve as single point of contact for...
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Corporate Customer Service Analyst
hace 6 días
Ciudad de México Citi A tiempo completoThe Customer Service Analyst 2 is an intermediate-level position responsible for providing clients with resolutions and support in coordination with the Customer Service team. The overall objective of this role is to address external customer issues and provide ongoing customer service support. **Responsibilities**: - Serve as single point of contact for...
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Customer Service Analyst
hace 1 semana
México Continental A tiempo completoThe Customer Service Analyst serves as the primary contact for customers. The CSR is responsible for taking orders, creating deliveries, handling routine inquiries, complaints, residuals, claims, and refunds. He/She will understand and possess knowledge about various Contitech products, how they are manufactured, and the applications products can be used...
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Customer Service Analyst
hace 3 semanas
Ciudad de México MultiLatin Background Screening A tiempo completoImportante Consultoría de Servicios Internacional solicita:Buscamos tu talento como:**CUSTOMER SERVICE ANALYST / SERVICIOS TI - SOFTWARE**- **URGENTE**_**Requisitos**:- Licenciatura trunca o Terminada- 3 años de experiência desempeñándose como customer care, customer service, atención a clientes a sector corporativos, asistencia de soporte a clientes...
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Customer Service Analyst
hace 3 semanas
Ciudad de México Johnson & Johnson A tiempo completo.**CUSTOMER SERVICE ANALYST**En Johnson & Johnson, la compañía de cuidado de la salud más grande del mundo, nos unimos con un propósito: transformar la historia de la salud en la humanidad.La diversidad y la inclusión son esenciales para continuar construyendo nuestra historia de pioneros e innovación, que ha estado impactando la salud de más de mil...
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Customer Service Analyst
hace 3 semanas
Ciudad Juarez, México ZF ELECTRONIC SYSTEMS JUAREZ SA DE CV A tiempo completo**ZF ELECTRONIC SYSTEMS JUAREZ SA DE CV****Solicita**:**Customer Service Analyst****Descripción y Requisitos****Requirements**:- Bachelor’s degree (Engineering, Supply Chain Management, Economics, or related field and/or 4+ years of related experience)- 4+ years (progressive) of professional experience encompassing many of the following fields - Customer...
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Customer Service Intermediate Analyst
hace 17 horas
Ciudad de México Citi A tiempo completoThe Customer Service Intermediate Analyst is an intermediate-level position responsible for providing clients with resolutions and support in coordination with the Customer Service team. The overall objective of this role is to address external customer issues and provide ongoing customer service support.**Responsibilities**:- Manage a portfolio of...
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Customer Service Intermediate Analyst
hace 17 horas
Ciudad de México Citi A tiempo completoThe Customer Service Intermediate Analyst is an intermediate-level position responsible for providing clients with resolutions and support in coordination with the Customer Service team. The overall objective of this role is to address external customer issues and provide ongoing customer service support. **Responsibilities**: - Manage a portfolio of...
