Sales Assistant

**Job Title**: Sales Assistant
**Position Type**: Full-Time
**Working Hours**: U.S. Hours
About Pavago
Pavago is hiring a Sales Assistant for one of our clients in the real estate industry. In this role, you’ll support the sales process by reaching out to clients, confirming details, scheduling appointments, and ensuring that all information is accurately documented in the CRM. This is not a sales role it is focused on follow-ups, coordination, and administrative support to make the sales process smoother. If you enjoy helping others, are highly organized, and have excellent communication skills, this could be the perfect opportunity for you.
Responsibilites
Client Communication
- Reach out to clients who have submitted information to confirm details and answer basic questions.

Appointment Coordination
- Schedule meetings between clients and sales representatives.
- Confirm availability for inspections, calls, or next steps.

Sales Support
- Ensure smooth handoffs between Sales Associates and Acquisition team members.
- Assist with client onboarding by setting clear expectations for next steps.

CRM & Documentation
- Update and maintain accurate client information in the CRM system.
- Track all interactions, appointments, and follow-ups in real time.

Administrative Support
- Provide ongoing assistance to the sales team with ad hoc tasks.
- Ensure all contracts and documents are processed accurately (e.g., DocuSign).

Follow-Up & Client Care
- Conduct friendly, professional follow-ups with clients to ensure engagement.
- Support existing clients as needed to maintain positive relationships.
- Excellent Communicator: Strong spoken and written English with a friendly, professional tone.
- Organized & Detail-Oriented: Able to manage multiple tasks, appointments, and follow-ups consistently.
- Tech-Savvy: Comfortable using CRMs, Microsoft Excel, DocuSign, and collaboration platforms.
- Process-Driven: Follows structured workflows and ensures accurate documentation.
- Patient & Empathetic: Listens carefully to clients and responds with professionalism.
- Team-Oriented: Supports sales representatives and acquisition managers to ensure smooth operations.

Required Experience and Skills
- At least 1-2 years of experience in sales support, customer service, or administrative assistance.
- Comfortable making structured outbound calls and conducting professional follow-ups.
- Familiarity with CRM systems and updating client records.
- Strong organizational skills with the ability to handle multiple priorities.
- Proficiency in tools such as Excel and DocuSign.
- Availability during U.S. business hours.

What Does A Typical Day looks Like?
You’ll start your day by reviewing new client submissions and reaching out to confirm details. You’ll schedule meetings, follow up on pending tasks, and update the CRM with the latest information. Throughout the day, you’ll coordinate with the sales team, prepare clients for their next steps, and ensure all documents are complete. This is a structured, process-driven role where your attention to detail directly supports client success.
Interview Process
- Initial Phone Call - Brief conversation to discuss your background and interest.
- Video Interview - In-depth discussion about your experience and communication skills.
- Practical Task - A short scenario-based exercise (e.g., confirming a client appointment and logging it in a CRM).
- Final Interview - Meeting with the client to align expectations and values.
- Background Check - Verification of past experience and references.