Support Engineer
hace 2 semanas
**Job Applicant Privacy Notice**:
**SUPPORT ENGINEER**:
- Publication Date: Sep 15, 2025
- Ref. No: 536873
- Location: Monterrey, MX
**Who we are.**
Together we create **reliable and responsive digital foundations** for the world’s businesses, institutions, and communities.
Learn more on **Advancing what matters**
**About Atos**
Atos is a global leader in digital transformation with c. 78,000 employees and annual revenue of c. € 10 billion. European number one in cybersecurity, cloud and high-performance computing, the Group provides tailored end-to-end solutions for all industries in 68 countries. A pioneer in decarbonization services and products, Atos is committed to a secure and decarbonized digital for its clients. Atos is a SE (Societas Europaea) and listed on Euronext Paris.
The purpose of Atos is to help design the future of the information space. Its expertise and services support the development of knowledge, education and research in a multicultural approach and contribute to the development of scientific and technological excellence. Across the world, the Group enables its customers and employees, and members of societies at large to live, work and develop sustainably, in a safe and secure information space.
Job Title: Onsite Support Technician
Location: Guadalupe/Monterrey, NL (Onsite)
- Provides quick response to client incidents on site to troubleshoot, analyze, diagnose and engage appropriate technical resources to resolve client issues. The incumbent operates independently to provide prompt and professional desktop service through quick processing and prioritization of a variety of problems.
- Ensures the most complex customer issues are promptly addressed, documented and resolved in a timely and professional manner consistent with the highest customer service and professional / technical standards
- Initiates tracking and reporting of issues, as well as recommends means for system improvement including procedural steps, increased training, and enhanced documentation.
- Rotate shifts periodically.
- EXCELLENT customer service skills & attitude
- EXCELLENT collaboration skills
- FLUENT English skills
**Learn more about us**
At Atos, we embrace diversity as the ultimate engine of ingenuity for our clients, and we constantly strive to create a culture where people feel supported and encouraged. Read more about our commitment here.
Whether it is fighting climate change, promoting digital inclusion, or ensuring trust in data management - tech for good sits at the core of our identity. With numerous global recognitions for our ESG practices, we are committed to building a better future for all by harnessing the power of technology. Learn more here
-
Desktop Support Engineer
hace 2 semanas
Monterrey, México Advance Global IT Support A tiempo completowe need engineers on this location, Skills - DSS, freelance technician required, On demand (Dispatch support) Desktop support engineers for Monterey Mexico. Dispatch on site on demand support Ticket based support. L1/L2 DSS or Network Support **Job Type**: Part-time Part-time hours: 20 per week **Salary**: $430.00 - $435.00 per hour Ability to...
-
Senior Support Engineer
hace 3 semanas
Monterrey, México Intouch A tiempo completo**Senior Support Engineer****Monterrey, Mexico.**Work for the world’s smartest in-store media networkThe problem we’re solvingDigital retailers use data to study shoppers’ online behavior, predict their needs, and eliminate any friction points in the decision-making process. As a result, they provide shopping journeys that are very low on cognitive...
-
Senior Support Engineer
hace 1 semana
Monterrey, México Kalasko A tiempo completo**Senior Support Engineer** Gouna, Egypt **Work for the world’s smartest in-store media network** **The problem we’re solving** **Digital retailers use data to study shoppers’ online behavior, predict their needs, and eliminate any friction points in the decision-making process. As a result, they provide shopping journeys that are very low on...
-
Support Engineer I
hace 4 días
Monterrey, México Blue Yonder A tiempo completoTitle: Support Engineer 1 Comparable Titles: Technical Analyst, Functional Analyst, Software Support Analyst, Software Support Engineer Location: Mexico, Monterrey (Remote) Overview The team currently consists of 200+ global associates across Americas (NA/LATAM), EMEA, APAC, and India. Scope: Blue Yonder is undergoing tremendous SAAS/DevOps...
-
Production Support Engineer
hace 3 semanas
Monterrey, México Connectingology A tiempo completoDescripciónComo Production Support Engineer brindarás soporte a aplicaciones en áreas de producción para líder global en consultoría ITLa posición es para trabajar en sitio por Artz Pedregal (Ciudad de México) en turno nocturno (11pm - 6pm)**Requisitos**:Inglés técnico**Manejo de alguna de las siguiente tecnologías**: JAV / UNIX / JAVASCRIPT /...
-
Support Engineer I
hace 4 semanas
Monterrey, México Blue Yonder A tiempo completoTitle: Support Engineer 1Comparable Titles: Technical Analyst, Functional Analyst, Software Support Analyst, Software Support EngineerLocation: Mexico, Monterrey (Remote)OverviewThe team currently consists of 200+ global associates across Americas (NA/LATAM), EMEA, APAC, and India.Scope:Blue Yonder is undergoing tremendous SAAS/DevOps transformation and this...
-
Support Engineer 1
hace 2 semanas
Monterrey, México Blue Yonder A tiempo completoJob Profile - Support Engineer IOverviewBY is looking for a Support Engineer to join our Platform Services, this position is responsible for the support and administration of BY Connect powered by MuleSoft Enterprise Service Platform, DMS2021, Platform 2023 (these are integration platforms). The Support Engineer must possess a broad range of...
-
Support Engineer
hace 4 días
Monterrey, México DataArt A tiempo completoClient: Our client is one of the world's largest investment funds that manages hundreds of billions of dollars. The company's business is focused on several areas: private equity, venture capital, real assets, investment solutions, and global credit, experience in the banking/investment field. Project overview: This project focuses on integrating advanced...
-
Support Engineer
hace 2 días
Monterrey, México DataArt A tiempo completoClient: Our client is one of the world's largest investment funds that manages hundreds of billions of dollars. The company's business is focused on several areas: private equity, venture capital, real assets, investment solutions, and global credit, experience in the banking/investment field.Project overview: This project focuses on integrating advanced...
-
Support Engineer
hace 2 semanas
Monterrey, Nuevo León, México Plan A Technologies A tiempo completoJOB OVERVIEWPlan A Technologies is looking for a Support Engineer to provide real-time, high-quality technical support to end users while ensuring issues are triaged and resolved within established SLAs. This role is responsible for remote ITIL-based triage, user support, log monitoring, threat escalation, documentation, and ongoing root cause analysis....
