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2022-j17601 - Service Desk L2

hace 3 semanas

Guadalajara, México Vdart Inc A tiempo completo

Overview

Job Title: Service Desk L2

Location: Guadalajara, Mexico

Full Time

Job description:

- Provide hardware / software / network problem diagnosis / resolution via videocall for customer’s end users
- High school (B.Sc. or Diploma)
- 2 year of experience help desk, customer service, and support experience with problem solving involving hardware, software, and networks.
- Phone support experience is mandatory
- Technical helpdesk or technical call center experience is necessary (1 year)
- Willing to work Monday to Friday
- Great level of English spoken and written