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hace 3 semanas

Guadalajara, México Dresden Partners A tiempo completo

**Descripción**:En Dresden Partners conectamos el talento con empresas globales de primer nível. Somos un puente de oportunidad laboral especializados en Reclutamiento TI en México, LATAM y USA.Estamos en búsqueda de talento para la posición**:Service DesK L1/L2 IT Support**- Escolaridad: Bachillerato o Preparatoria concluida**Experiência**:- 2 años d**e experiência****Conocimientos**:- Experiência con: Citrix, ServiceNow, Active Directory y conexiones a VPNs- Inglés indispensable conversacional- Clasificar las Llamadas de Servicio de acuerdo a las opciones especificadas.- Dirigir los problemas al personal de soporte informático interno de 2do y 3er nível utilizando artículos de la base de conocimientos.- Coordinarse con los níveles 2 y 3 y con el personal de soporte que proporciona la resolución de problemas de hardware/software/red.Zona de trabajo: GDL (Minerva)**Beneficios**:- Esquema 100% nómina.- Contrato indefinido- SGMM- Fondo de ahorro- Vales de despensa- Póliza de vida- Póliza Dental- Vacaciones: 12 días- Aguinaldo: 30 días- Oportunidad de crecimientoSi cumples con el perfil, envía tu CV al correo señalado, mencionando expectativas económicas y en asunto el nombre de la vacante.- fernanda. rodriguez (a) dresdenpartners. com- Cel. **Requisitos**:- Escolaridad: Bachillerato o Preparatoria concluida- Inglés indispensable conversacional- 2 años de experiência

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