Revenue Recognition Analyst

**Who we're looking for**

Are you an especially skilled Accounting professional with a consistent track record in revenue recognition accounting? If so, we have an exciting opportunity for you to join our outstanding team as an Accounting Revenue Analyst.

**Responsibilities**

**What you'll be doing**:

- Prepare monthly bookings and conduct quarterly analysis of the Accounts Receivable Reserve and Sales Return Reserve, with a focus on accuracy and compliance with accounting standards.
- Prepare and analyze specific reserves, working closely with technical accounting and revenue operations teams to ensure accuracy.
- Prepare and coordinate the quarterly backlog reporting process, ensuring accuracy and timely submission.
- Prepare monthly recognition for 3rd Party Application Revenue.
- Investigate, troubleshoot, and provide recommendations to management on internal accounting process issues.
- Perform monthly Balance Sheet and P&L flux analysis and reconciliations with accuracy.
- Work closely with cross-functional teams to support interdepartmental projects and improve operational processes and reporting timelines.
- Assist in the development and updating of flowcharts, dashboards, and memos outlining revenue accounting policies and procedures.
- Support the annual audit process by preparing and providing requested documentation.
- Execute additional special projects and analyses as assigned by the Leadership Team or Manager.

**What you bring to the role**
- Detail oriented with excellent time management skills.
- Strong analytical and problem-solving skills.
- Proficient in generating ad hoc reports for management, including advance data formula skills.
- Able to thrive in a fast-paced work environment
- Open to working US Pacific Time hours

**Preferred Qualifications**
- CPA or equivalent certification
- Degree in Accounting or Finance, or equivalent professional experience.
- With 2 to 4 years General accounting and/or Revenue accounting
- Knowledge of ASC 606 Revenue Recognition Standard with experience in the SaaS industry
- Prior experience and proficiency with Zuora Revenue (formerly RevPro) and NetSuite accounting systems
- Excellent analytical skills with a comprehensive understanding of accounting principles
- Advanced MS Excel skills (VLooksUps, Pivot Tables, etc.) preferred
- Strong organization skills with high attention to details required.

**About Zendesk - Champions of Customer Service**:
Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. We advocate for digital first customer experiences'”and we stick with it in our workplace. Over 6,000 employees worldwide have the flexibility to choose where they work. The fact is, we know great work happens anywhere. Whether you're collaborating from your home office, a Zendesk workspace, or the kitchen table, you're part of one team at Zendesk.

Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here.

Please note that anyone hired into this position must be physically located in and plan to work from Mexico City (CDMX) or Mexico State (Estado de Mexico).

Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager.

**The intelligent heart of customer experience**

Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.

Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.

Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national ori