Senior Specialist Sales Operations

hace 1 semana

Guadalajara, México Infineon Technologies A tiempo completo

**In your new role you will:
**- Provide premium service to internal and external customers and stakeholders
- Deliver field sales team (AM/FAE) with timely responses to inquiries from distributors or customers
- Collaborate and align across multi-functional organizations
- Manage professional relationships, attend meetings/calls
- Support product order information, management and follow up
- Support with Non-Disclosure Agreements (NDA) Legal communication
- Research and analyze reports to support the distribution business
- Research and report part information and material documentation
- Perform data entry and tracking
- Work with SAP/CRM for Pricing/Registrations/Logistics
- Resolve customer cases in tool as requiredSupport with internal/external sales rep inquires

**Your Profile**

**You are best equipped for this task if you have:
**- Bachelor’s degree in Business Administration or related preferred, not required
- 3-5 years inside sales, sales operations or industry related experience
- Excellent English communication, written and verbal skills, comfortable with customer communication
- Ambitious and willing to research to find solutions
- Familiar with MSD 365, IDIS, SAP/CRM
- Keen computer skills, especially Excel and Outlook
- Extremely detailed organizational skills
- Adaptability/Flexibility (Hybrid work)
- Ability to work well both independently and within the team
- Strong analytical thought process
- Premium customer service mindedDesire to follow up, close out issues, and make an impact

**#WeAreIn for driving decarbonization and digitalization.**
As a global leader in semiconductor solutions in power systems and IoT, Infineon enables game-changing solutions for green and efficient energy, clean and safe mobility, as well as smart and secure IoT. Together, we drive innovation and customer success, while caring for our people and empowering them to reach ambitious goals. Be a part of making life easier, safer and greener.
**Are you in?**

**We are on a journey to create the best Infineon for everyone.**
This means we embrace diversity and inclusion and welcome everyone for who they are. At Infineon, we offer a working environment characterized by trust, openness, respect and tolerance and are committed to give all applicants and employees equal opportunities. We base our recruiting decisions on the applicant´s experience and skills.
We look forward to receiving your resume, even if you do not entirely meet all the requirements of the job posting.
Please let your recruiter know if they need to pay special attention to something in order to enable your participation in the interview process.
Click here for more information about Diversity & Inclusion at Infineon.

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