Order Management Specialist

hace 1 semana

Tlalnepantla, México The Clorox Company A tiempo completo

Clorox is the place that’s committed to growth - for our people and our brands. Guided by our purpose and values, and with people at the center of everything we do, we believe every one of us can make a positive impact on consumers, communities, and teammates. Join our team.

CloroxIsThePlace

Your role at Clorox:
In this role, you will:
Como principales funciones tendrás:
- Garantizar el cumplimiento puntual y preciso de las órdenes de compra de los clientes, validando entradas en SAP, gestionando la vigencia de los pedidos y las reservas de inventario, y coordinando meticulosamente con Planificación para asegurar la disponibilidad de inventario- Colaborar estrechamente con el equipo de planificación para asegurar la disponibilidad de inventario, lo que incluye la revisión diaria del informe de SKU´s y la coordinación de la asignación de productos para evitar cancelaciones- Gestionar el cumplimiento de las entregas, incluyendo la negociación con clientes, la colaboración con el equipo de ventas para asegurar la recepción puntual y en la cantidad correcta de la mercancía, y la autorización de estadías y/o devoluciones.- Gestionar el reingreso de mercancía rechazada al almacén, lo que implica recibir avisos de problemas por parte de los transportistas y autorizar retornos de material dañado para su entrega a evidencias o al transportista- Controlar y hacer seguimiento a los KPI´s para garantizar el nível de servicio al cliente en términos de envíos completos, a tiempo y con documentación correcta (OTD, CFR, OFR)- Supervisar y optimizar los procesos para garantizar la ejecución óptima del 3PL.

LI#HYBRID

What we look for:
Buscamos un profesional en Ingeniería Industrial, Administración de Empresas o carreras afines, o bien con experiência laboral equivalente, con al menos un año en servicio al cliente, gestión de pedidos, logística o administración de ventas, preferentemente en empresas de consumo masivo.

Habilidades y conocimientos requeridos:
- Liderazgo en la implementación de soluciones logísticas y gestión de proyectos.- Marcada orientación al servicio al cliente- Excelentes habilidades de comunicación y negociación.- Manejo avanzado de Excel y Power BI- Conocimientos de SAP- Inglés intermedio.

We seek out and celebrate diverse backgrounds and experiences. We’re looking for fresh perspectives, a desire to bring your best, and a non-stop drive to keep growing and learning.

At Clorox, we have a Culture of Inclusion. We believe our values-based culture connects to our purpose and helps our people be the best versions of themselves, professionally and personally. This means building a workplace where every person can feel respected, valued, and fully able to participate in our Clorox community. Learn more about our I&D program & initiatives

here


Benefits we offer to help you be well and thrive:
- Competitive compensation- Generous 401(k) program in the US and similar programs in international- Health benefits and programs that support both your physical and mental well-being- Flexible work environment, depending on your role- Meaningful opportunities to keep learning and growing- Half-day Fridays, depending on your location

To all recruitment agencies: Clorox (and its brand families) does not accept agency resumes. Please do not forward resumes to Clorox employees, including any members of our leadership team. Clorox is not responsible for any fees related to unsolicited resumes.

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