Digital Marketing Senior Account Manager

hace 2 semanas

Ciudad de México Jellyfish A tiempo completo

Company Description

About us

Jellyfish is your digital partner. We support and drive digital transformation by providing the right technology, strategy and training.

With offices across the globe, we are focused on increasing our network, client base and digital services to the biggest brands on the planet.

We are ‘One Jellyfish’, we know how important it is not just to have the best people in the world working with us, but to also recognize and reward this talent. What’s stopping you from joining our award winning team?

**Job Description**:
**Responsibilities**:

- Set sales targets and specific performance metrics, aligned with business strategies
- Supervise and support account managers and representatives to ensure client satisfaction
- Communicate with clients at a senior level to resolve issues and inquiries
- Generate innovative ideas to support customers and boost brand awareness
- Use client feedback to improve customer experience
- Report on sales results on a regular basis and suggest improvements
- Identify and approach potential clients
- Ensure brand consistency
- Stay up-to-date with product launches and provide support to clients and the sales team
- Organize meetings with the sales team to ensure all members are on board and deliver within deadlines

**Qualifications**:

- Proven work experience as a Senior account manager within the digital marketing channels
- Familiarity with sales performance metrics
- Excellent communication skills with a customer service attitude
- Team management skills
- Strong analytical and organization skills

Additional Information

**_
Equal Opportunity Employer:_**_ Jellyfish is committed to making adjustments in our recruitment process to enable you to demonstrate your full potential. Should you require reasonable accommodation, please fill out the form _here_._
- Flexible working
- Annual Bonus
- Anniversary Increase
- Training and Development
- Life Assurance
- Employee Assistance Programme - Counseling

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