Technical Sales Representative

**About Us**:
Krayden Inc. is a leading, technical distributor that partners with the industry’s premier suppliers to deliver engineered solutions, customized support, and best in class responsiveness to our customers.
- Products that perform: We supply specialty engineered solutions from premier suppliers, that enable our customers to push the envelope of innovation.
- Knowledge that serves: We provide technical knowledge & best-in class customized support to engineers & buyers of CM’s/OEM’s.
- Service that delivers: We have created a global distribution network to assist customers deliver on their desired outcomes.

**About you**:
We have an exciting opportunity for a Technical Sales Representative to support our Queretaro, Mexico territory. TSRs are individuals dedicated to finding, developing, and growing both new and existing customers in their territory. This also includes inter-territory support, management and relationship building of all accounts with multi-territorial locations. TSRs are vital members of the dynamic Sales team here at Krayden Inc., whose foundation is anchored on teamwork, integrity, accountability, and a “can-do” attitude. This role requires exercising independent judgment to perform but not limited to the responsibilities summarized below.
Responsibilities and Requirements
- Outbound communications to customers and prospects to identify needs and provide Kayden’s solutions. This will include interacting with both purchasing and engineering.
- Responsible for trouble shooting complex customer problems, inquiries / service requests.
- Respond to requests for proposals / quotes, regional referrals, blanket order requests, large order pricing / discounting etc.
- Utilize customer profile data (SIC Codes, NAIS Codes, history, geographic region etc.) to target accounts with the greatest potential and match business fit with Krayden.
- Probing of customer / prospect needs in order uncover sales opportunities.
- Responsible building Brand awareness and promoting Kayden’s products and services.
- Responsible for retaining sales in assigned accounts.
- Development and implementation of Account Plans /campaigns to identify additional business with past purchasers as well as new accounts to penetrate accounts and secure greater share of customers supply needs.
- Coordinate and execute special product offerings working in conjunction with the product managers to increase sales and vendor support.
- Partner with Marketing, Tech support and other departments as necessary to develop and implement strategic marketing campaigns within Territory.
- Routine sales travel to visit new and existing customers, attend and participate in relevant trade shows.
- Attend Krayden and supplier sponsored training.
- Identify and properly qualify new business opportunities using available resources.
- Execute timely preparation of all expense reports, budgets, and all other reports as requested by Krayden Managers, customers, and suppliers.
- Perform duties to AS/ISO and applicable Accounting procedures and regulations.

**Preferred Qualifications**:

- 5+ years of industry experience; Chemical Manufacturing or Engineering preferred
- Industry experience or knowledge in Electronics, Aerospace, Transportation, or Contract Manufacturing is highly desirable.
- Proven experience driving successful sales results (sales growth year over year, improved customer retention, quantifiable business results, etc.)
- Proven results (quantifiable, definitive plan, execution, and results) in providing value added service to customers.
- Strong PC and computer software experience Microsoft word, outlook, excel, PowerPoint and CRM Software
- Excellent communication skills (verbal and written)
- Strong analytical/discerning skills
- Exceptional listening and probing skills
- Ability to lead, motivate and direct the work of others.
- Ability to work effectively under pressure in a fast-paced environment.

**Benefits**:
Krayden offers a competitive employee-focused benefits package.