Semi Senior Java Support Engineer Sre
hace 1 semana
100% Remote - Mexico | **Only Mexican Citizens**
**About the Role**:
**Key Responsibilities**:
Monitor scheduled **Informatica Cloud jobs** (CDI, CAI, CMI) and resolve failures or performance issues.
Perform **root cause analysis (RCA)** and escalate issues as needed.
Optimize job run times and contribute to **performance tuning** strategies.
Support maintenance activities including patching and upgrades.
Develop **scripts and alert mechanisms** to proactively detect failures.
Analyze and document SOPs for recurring operational tasks.
Design, build, and test **distributed backend services and microservices**.
Integrate with third-party platforms using REST/SOAP.
Work closely with global teams across the **full SDLC**, from design to deployment.
Engage in **incident troubleshooting** with support teams and resolve production issues.
**Requirements**:
**Education**:
Degree in Systems Engineering, Computer Engineering, Industrial Engineering, or related fields.
**Professional Experience**:
4+ years in software development, preferably in backend/SRE roles.
**Technical Skills**:
Proficiency in **Java or Python** (compiled languages).
Strong understanding of **data structures, algorithms**, and system design.
Experience with **Kafka, Zookeeper**, and microservices architecture.
Hands-on with **Informatica Cloud** (CDI, CAI, CMI) and job performance tuning.
Skilled in **SQL** and databases: Oracle, SQL Server, Snowflake, NoSQL (MongoDB, Elastic Search).
Familiarity with **cloud storage** platforms: AWS S3, Azure Blob, GCS.
Knowledge of **DevOps**, CI/CD, scripting (Shell, Python, PowerShell).
Experience with **ITIL**, ServiceNow, Jira, and Linux environments.
Comfortable analyzing logs and debugging issues in distributed environments.
**Soft Skills**:
Strong problem-solving and analytical abilities.
Excellent communication and documentation skills.
Comfortable in fast-paced environments with shifting priorities.
Curious, adaptable, and quick to learn new technologies.
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