Channel Strategy and Insights Specialist

hace 2 días

Tlahuac, México HSBC A tiempo completo

**Role purpose**:
The Channel Strategy and Insights Specialist will be responsible for generating insightful analyses that will support the senior stakeholders to make decisions. It will also support on achieving our mail KPIs by producing fact-based analyses and recommendations.

**Main responsibilities include**:

- Conduct analysis to detect trends, opportunities and risks.
- Optimize the execution time of dashboards and reports.
- Takes ownership of problems and decisions to gain commitment and implement solutions to deliver results.
- Share information with stakeholders in suitable forms, these may be charts, tables or template.
- Recommend deep dive priorities based on analyses of KPIs. These may be forecast, customer trends, expenditure reports, scenario models, statistical analyses and organizational metrics.
- Communication with business user to provide the best solution to their information needs.

Requirements

**Functional Knowledge**:

- Bachelor of Systems, Administration, Finance, Actuary or related.
- Very strong analytical ability and problem-solving skills - excellent attention to detail and the ability to see things through to completion.
- The ability to quickly understand customer and operational considerations.
- High levels of resilience and self-motivation - able to self - manage and deliver to committed timescale.
- Adaptive - the ability to approach things differently or do different things to deliver goals.
- English.

**Others**:

- Excel, SQL Server and SAS Advance Knowledge.

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